Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Dhruv Saini

Chandigarh

Summary

Dynamic professional with extensive experience in AML and KYC regulations. Proven ability to enhance process workflows and ensure compliance, driving quality control and case management initiatives.

Overview

3
3
years of professional experience

Work History

Associate Process Manager-Consultant

eClerx Services Ltd.
Chandigarh
07.2022 - Current
  • Advanced to leadership role, managing KYC operations and reporting functions.
  • Directed a team of analysts in case allocation, performance oversight, and operational issue resolution.
  • Analyzed data trends to identify areas for process improvement and optimization.
  • Ensured compliance with global AML/KYC standards through monitoring of high-risk client cases.
  • Managed process workflows to enhance operational efficiency across multiple teams.
  • Developed training materials for staff on new processes and system updates.

Senior Analyst

eClerx Services Ltd.
10.2023 - 04.2025
  • Analyzed complex entity structures and performed UBO calculations to guarantee compliance.
  • Assessed and validated client risk ratings by verifying Source of Wealth and Line of Business.
  • Reviewed completed KYC files as quality control approver to ensure submission accuracy.
  • Facilitated timely closure of high-risk cases through proactive follow-ups and AML verification.
  • Mentored new joiners by providing comprehensive training on KYC and AML regulations.
  • Streamlined data collection processes to improve overall workflow efficiency.

Analyst

eClerx Services Ltd.
07.2022 - 10.2023
  • Executed end-to-end KYC reviews involving CIP, CDD, and EDD processes for diverse clients worldwide.
  • Led KYC remediation initiatives to uphold strict AML regulations and firm compliance standards.
  • Verified Ultimate Beneficial Owners along with directors and authorized signatories through independent sources.
  • Adverse checks utilizing World-Check and LexisNexis for due diligence.
  • Conducted research to identify process improvement opportunities within operations.
  • Collaborated with cross-functional teams to enhance project workflows and deliverables.

Education

Master of Business Administration - Finance

Graphic Era Hill University
Dehradun
01.2021

Bachelor of Commerce - Paonta Sahib

Govt Degree College
Paonta Sahib
01.2018

Skills

  • AML and KYC regulations
  • Case management
  • Quality control
  • Due diligence
  • Compliance management
  • Documentation and reporting
  • Technology proficiency
  • Workflow improvement
  • Problem solving
  • Training development
  • Cross-functional collaboration
  • Production forecasting
  • Microsoft Office Suite
  • Case investigation and review
  • Workflow management
  • Client onboarding and reviews

Accomplishments

  • Eclerx Super Achiever of the Quarter Award, 2025, for consistency in performance over the quarter, with a top rating
  • Eclerx Value Awards, 2024, for the best performance
  • Eclerx Value Awards, 2023, for the best performance
  • Eclerx Certification of Appreciation, 2023, to be an integral resource of the best team in the financial market

Languages

Hindi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Timeline

Senior Analyst

eClerx Services Ltd.
10.2023 - 04.2025

Associate Process Manager-Consultant

eClerx Services Ltd.
07.2022 - Current

Analyst

eClerx Services Ltd.
07.2022 - 10.2023

Master of Business Administration - Finance

Graphic Era Hill University

Bachelor of Commerce - Paonta Sahib

Govt Degree College

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Dhruv Saini