Dhruvisha Khara

• Managed executive schedules, meetings, and coordination.

• Created campaigns and marketing collaterals.

• Boosted client retention via tailored consultations and CRM-led insights.

• Tracked 500+ weekly interactions using Salesforce/HubSpot; improved

satisfaction and response time.

• Led feedback sessions; drove changes enhancing customer experience.

• Acquired 20+ clients through lead gen and cold outreach; secured strategic

partnerships.

• Liaised with C-level execs; improved key account retention and acquisition.

• Conducted targeted outreach to CMOs of large UAE-based companies via LinkedIn, email, and phone calls.
• Managed and maintained accurate records of interactions and leads in the CRM system.
• Developed personalized and compelling outreach messaging in alignment with NEXAs value proposition.
• Booked qualified face-to-face meetings for NEXA's senior sales and strategy team.
• Collaborated with the sales team to optimize outreach campaigns and improve conversion rates.
• Tracked and reported weekly activity, meeting targets for outreach volume and meetings booked.

• Enriched HubSpot CRM with
• 1,000+ law firm contacts via
• LinkedIn & ZoomInfo
• • Improved data accuracy and
• Email performance through
• Rigorous data-cleaning,
• • Executed multi-phase outbound
• Email campaigns; increased lead
• Engagement and follow-ups.
• • Researched 100+ firms to
• • Applied A/B testing and profile
• • Reduced opt-outs through

• Acted as key liaison between
• CustomCustomersroduct teams to
• ResolveResolve and enhance user
• ExperienExperience.• Managed and supported a
• Diverse cDiversease in the
• E-commerceE-commerceelivering
• Tailored ClTailoredsolutions.
• • Collaborated with sales, tech, and
• • Conducted client training, demos,
• • Ensured timely project delivery

• Company Overview: Responsible for the promotion of the services offered by Alien Innovation Consulting targeting the most innovative Small and Medium Enterprises (SMEs) for EU funding (SME Instrument EIC Accelerator under Horizon Europe) and other private funding opportunities
• Managing all phases of client relations to finalise an contract and proofreading NDA's
• Customer Relationship Management: act as a go-to point of contact in order to solve contingencies and striving towards excellence in service
• Responsible for managing an entire project from tool build right into production
• Spearheaded customer relationship initiatives, resolving escalated cases and improving overall service excellence, leading to a increase in repeat business and a reduction in response time
• Business driving actions with service partners in China, Taiwan, Portugal & Turkey to formulate a reliable network of mould supply for the worldwide marketplace
• Responsible for the promotion of the services offered by Alien Innovation Consulting targeting the most innovative Small and Medium Enterprises (SMEs) for EU funding (SME Instrument EIC Accelerator under Horizon Europe) and other private funding opportunities

• Cofounded one of Kresha's brand
• Carried on the following duties & responsibilities: - Designed and developed a range of ergonomic products
• Designed the campaigns, website and engaging designs, posts, and stories
• Market research & brand building strategies to expand markets globally
• Inbound Sales/Marketing Strategies for the b2b business
• Analysed ratings & programming features of competitors to evaluate the effectiveness of b2b sales
• Worked on the product launch and handled the entire project
• Email campaigns, marketing and communication with international clients
• Handled Client travel and booking accommodations
• Performed detailed market research for projects, events
• Assisted in email campaigns, presentations, social media and lead generation
• Administrative task assisting with appointment scheduling, management, organising, communication, Managing team and training professionals and daily business correspondence
• Pioneered in client acquisition and retention and communicated with international clients with much ease to make sure they loved production services
• Gained experience with working on various tools (Management, SEO, Content, CRM)
• Completed said projects on a timely basis without much assistance

• Coordinated client travel and
• Accommodation logistics.
• • Conducted in-depth market
• • Supported email campaigns,
• • Handled scheduling, admin
• • Drove client acquisition and
• • Gained hands-on experience with SEO, CRM, content, and
• • Completed projects

• Utilized scripting languages,

content creation tools, and digital

media to design websites; gained

UI/UX experience.

• Analyzed project requirements with

technical leads to plan

development strategies.

• Ensured quality through rigorous

code and cross-browser testing.

• Collaborated with product

managers, testers, and developers

to drive process improvements.

• Conceptualised the entire website for the OrganisationDesigned a brochure and the booth for their International Trade Fair(Canton Fair, East China Import and Export Commodity Fair)
• Marketed & represented the business enterprise at Plast India-global Plastics Exhibition 2018
• Followed up with international customers for product and service inquiries and
• Maintained relationships with clients having had a positive client retention rate
• Preparing Organisation reports within the given layout, maintaining invoices, POs, Export business documents and billing history for the customers overseas
• Scheduling meetings and accompanying in journeys to visit the client overseas for new orders
• Preparing RFQs/RFP and bidding on vendor management softwares
• Negotiations of Quotations and onboarding of the clients
• Coordinating with the team in helping with daily obligations