Dhwani Maji
Mumbai
Summary
Driven Process Analyst with track record of leading high-impact initiatives and optimizing business processes. Adept at fostering strategic partnerships and guiding cross-functional teams to achieve organizational goals. Demonstrated ability to leverage critical thinking and problem-solving skills to drive innovation and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Analyst
General Mills India Pvt Ltd
10.2017 - Current
- Developed and implemented process documentation to standardize operations and enhance training.
- Collaborated with cross-functional teams to streamline workflows and achieve operational excellence.
- Analyzed data to identify process inefficiencies and recommend improvements.
- Conducted root cause analysis on process deviations, leading corrective actions for continuous improvement.
- Analyzed and documented company processes for executive leadership and suggested areas for improvement.
- Led workshops aimed at fostering a culture of continuous improvement among team members.
- Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
- Implemented Lean Six Sigma methodologies to optimize processes and eliminate waste, leading to greater efficiency across departments.
- Work very closely with the Manager, Global AP to drive consistent and common approach to Accounts Payable across all global GMI entities.
- Provide direction and guidance to third party AP team based at various locations
- Manage relationship and maximize the level of customer service to internal and external stakeholders
- Proactively work towards increasing internal controls and process efficiencies
- Report on key metrics, SLA’s and KPIs for management
- Monitoring AP activities handled by third party are done in a timely manner with accuracy
- Ensure clear process documentation is in place, utilized and updated in timely manner
- Support internal/external audits to ensure compliance with GMI and Sarbanes-Oxley requirements
- Develop strong relationships with various business partners including other Mumbai support teams and Minneapolis headquarter teams
- Complete system testing as and when required
- Ensure the systems (SAP & Workflow) are working as designed and co-ordinate with support teams to fix any issues
- Ensure payment disbursement process is functioning smoothly
Senior Executive
General Mills
11.2017 - Current
- Directed strategic initiatives to enhance operational efficiency across multiple departments.
- Mentored cross-functional teams, fostering a culture of continuous improvement and accountability.
- Analyzed market trends to inform business decisions and drive growth strategies.
- Collaborated with executive leadership to align departmental goals with organizational vision.
- Implemented performance metrics to evaluate team effectiveness and optimize resource allocation.
- Streamlined communication processes, improving interdepartmental collaboration and project delivery timelines.
- Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
- Enhanced stakeholder relations through strategic communication plans.
- Adherence to all audit control requirements and SOX requirements.
- Conduct In-depth research & analysis on deductions and maintaining the ageing report.
- Pivotal role in AR identification, coding and clearing.
- Drive Continuous improvement within process and deliver HMM by gaining customer and process expertise.
Accounts Executive
Travelex India Pvt Ltd
06.2014 - 10.2017
- Company Overview: World’s leading foreign exchange bureau
- Managing accounts payable for suppliers of UK & NAM (US & Canada) in CODA, PROACTIS & DOCUWARE
- Ensuring timely payments for all suppliers using Payments method as BACS & CHAPS through Barclays Bank and FX through Western Union.
- Handling accounts Payable and payments for AUS-NZ in SAP.
- Handling vendor reconciliation and creditors ledger.
- Responsible for Inter-company Payables & reconciliation.
- Handling Bank reconciliation and various MIS Reporting.
- Allocating and monitoring the activities within the team.
- Provide training to new team members.
Process Executive
TATA Consultancy Service
06.2011 - 06.2014
- Company Overview: Worked for fortune 500 company i.e. Owens Corning is the world’s largest manufacture of Fibreglass and related product.
- Managing accounts payable for suppliers and ensuring timely payment for north America in SAP.
- Handling complete Procure to Pay Cycle (Raw Materials, Fuel, utilities, Freight, service, Refund check, Credit Memo) for Owens Corning India Ltd.
- Handling the GRIR Clearing for the P2P process.
- Provide support to Internal Audit like SOX Audit and SA16 Audit of Client as well as TCS.
- Doing Quality Audit for the Accounts Payable Process.
Education
Business Systems and Information Management -
National Institute of Information Technology
Bachelor of Commerce - undefined
Lala Lajpat Rai College of Commerce & Economics
Skills
- Accounts Payable & Receivable Management
- Operations Management
- Team Management
- Working under Various Environment : SAP, CODA, Trade Planner, PROACTIS, & DOCUWARE
- Financial Analysis and Reporting
- Business Analysis and Process enhancements
- Operations management
- Cross-functional team coordination
- Problem-solving
Accomplishments
- Enterprise Resource Planning
- SAP: Expertise Knowledge of FI and MM module of SAP related to P2P. Building system controls in SAP with the help of Clients & Igate persons. Worked on testing of accounting entries in the SAP (Quality).
- CODA, PROACTIS & DOCUWARE: Expertise knowledge of application and processing related to AP Building system control in CODA with help of business Active member in various Projects like Waste Elimination, Accounts Clean up, Process Improvement etc. Working under UAT for quality and for testing and generating new system controls.
Certification
- Certified Microsoft Excel using AI workshop
- Certified Six Sigma - Yellow belt
Personal Dossier
English, Hindi, Marathi, Gujarati
Timeline
Senior Executive
General Mills
11.2017 - Current
Process Analyst
General Mills India Pvt Ltd
10.2017 - Current
Accounts Executive
Travelex India Pvt Ltd
06.2014 - 10.2017
Process Executive
TATA Consultancy Service
06.2011 - 06.2014
Bachelor of Commerce - undefined
Lala Lajpat Rai College of Commerce & Economics
Business Systems and Information Management -
National Institute of Information Technology
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