Diana Jacobs
Weidman,MI
Summary
Leader with a proven track record at Peak Cryotherapy, adept in operations planning and team leadership. Excelled in enhancing team productivity and client relationships, achieving operational excellence by streamlining processes. Skilled in budget management and organizational improvement, fostering collaboration across departments to drive success.
Overview
12
12
years of professional experience
Work History
Senior Manager
Peak Cryotherapy
12.2021 - 09.2024
- Provided strong leadership to enhance team productivity and morale.
- Established strong relationships with clients ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Implemented and developed operational standards, policies and procedures.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Head Cook
Hamilton Southeastern School District
07.2017 - 05.2021
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Ensured 600 elementary child received the best quality lunch we could provide.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Collaborated with dining room staff to ensure seamless communication between front-and back-of-house operations.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
Patient Care Technician
Community Health Network
08.2012 - 12.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws accurately and efficiently for prompt analysis by healthcare professionals.
- Supported needs of 12 + surgical patient's care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
Business
Kalamazoo Valley Community College
Kalamazoo, MIGeneral Studies
Sacred Hearts Academy High School
Mt. Pleasant, MISkills
- Troubleshooting and problem resolution
- Operations Planning
- Organizational improvement
- Budget Administration
- Team Leadership
- Teamwork and Collaboration
- Process Improvement
- Problem-Solving
Timeline
Senior Manager
Peak Cryotherapy
12.2021 - 09.2024
Head Cook
Hamilton Southeastern School District
07.2017 - 05.2021
Patient Care Technician
Community Health Network
08.2012 - 12.2016
Business
Kalamazoo Valley Community College
General Studies
Sacred Hearts Academy High School
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