- Reading
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Road Trips
- Music
Dibyajyoti Pandey
Mumbai
Summary
Dynamic global talent acquisition leader with 19 years of experience in BPO, IT, and ITES environments, specializing in large-scale, multi-geography hiring aligned with business growth and workforce strategies. Proven track record of implementing AI-enabled sourcing and screening solutions that enhance pipeline scale, quality, and turnaround time.
Expertise includes volume hiring, leadership & support recruitment, and executive search across diverse sectors such as BFSI, Telecom, Technology, Healthcare, E-commerce, Finance & Accounting, and Media & Entertainment. Renowned for building high-performing teams, optimizing cost structures, and consistently delivering predictable hiring outcomes at scale.
Overview
21
21
years of professional experience
Work History
Director – Talent Acquisition
Sutherland Global Services
09.2022 - Current
- Directed talent acquisition strategy and execution across multiple business units and regions. Collaborated with leadership on workforce planning, hiring models, and location strategies. Oversaw and expanded a team of 60+ recruiters specializing in volume, leadership, and executive hiring.
- Spearheaded employer branding initiatives for talent acquisition, enhancing positioning across social media and candidate engagement channels.
- Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to the achievement of project goals through effective communication.
- Executed recruitment strategies resulting in over 10,000 annual hires with a consistent on-time fill rate exceeding 98%.
- Analyzed and refined hiring channels and vendor partnerships, resulting in a significant 30% decrease in cost per hire for FY26.
- Developed and implemented targeted social media initiatives to elevate hiring contribution from around 1% to 7% over the fiscal year 2026.
- Developed and implemented cost-effective sourcing and community hiring models, driving approximately 35% of total closures.
- Scaled a new business unit to 1,000+ FTEs with C1 language proficiency within 9 months, establishing a specialized talent pipeline
- Analyzed workforce needs and forecasted demand to improve hiring predictability and align talent acquisition with organizational goals.
- Strengthened hiring quality and retention through feedback-led interventions
- Ensure compliance with data protection laws and uphold anti-discrimination and equal opportunity standards across hiring processes
Senior Manager – Talent Acquisition
Tech Mahindra Business Services
02.2019 - 08.2022
- Led multi-site recruitment delivery and workforce planning across business units, aligning hiring strategy with demand cycles and business priorities.
- “Seat on the table” strategic role that required me to be part of all key decision-making processes within & beyond the functional preview.
- Delivered ~600+ hires per month across frontline and leadership roles
- Managed multi-site hiring across Pune and Mumbai with ~98%+ on-time fill rate
- Automated TA processes through the implementation of an improved in-house ATS platform and hiring dashboards
- Reduced vendor dependency to below ~25% by strengthening internal sourcing capability
- Improved hiring quality through structured sourcing and screening frameworks
- Built campus and institute partnerships to create sustainable talent pipelines
Manager – Talent Acquisition
Genpact
07.2005 - 01.2017
- Managed end-to-end recruitment operations supporting business expansion and high-volume hiring across functions.
- Specialized in hiring across BFSI & Capital Markets, Finance & Accounting, Technology, CPG & Retail, Telecommunications, Media & Entertainment, Insurance, and Healthcare domains.
- Drove ~2,000 hires annually through campus hiring, contributing ~10% of overall hiring
- Built and owned “Genpact Launchpads” hiring channels across Tier II & III cities, delivering ~3,000 hires annually
- Improved hiring timelines and cost efficiency through process standardizations
- Strengthened candidate pipelines through diversified sourcing strategies
- Supported workforce capability through training and development initiatives
Education
MBA - Human Resources Management
O.P. Jindal Global University
01-2027
BBA - Human Resources Management
D.Y. Patil University
Navi Mumbai03-2025
High School Diploma -
Stewart Science College
Cuttack03-2002
Skills
- Global Talent Strategy Workforce Planning High-Volume & Leadership Hiring Executive Search
- Stakeholder & CXO Partnering Cost Optimization & Productivity Recruitment Analytics
- Vendor Strategy & Governance Team Leadership & Org Building
Interests
ADDITIONAL INFORMATION
Languages: English, Hindi, Odia, Bengali
Timeline
Director – Talent Acquisition
Sutherland Global Services
09.2022 - Current
Senior Manager – Talent Acquisition
Tech Mahindra Business Services
02.2019 - 08.2022
Manager – Talent Acquisition
Genpact
07.2005 - 01.2017
MBA - Human Resources Management
O.P. Jindal Global University
BBA - Human Resources Management
D.Y. Patil University
High School Diploma -
Stewart Science College