Restaurant Manager/Food & Beverage Manager
Fairfield By Marriott MWC
02.2018 - 12.2019
- Handled three Outlet Food & Beverage of the Hotel.
- Taking responsibility for increasing sales profitability.
- Focus on Guest satisfaction with continuous improvement.
- Compiling Budget for Food & Beverage department.
- Taking decision for Food & Beverage CAPEX and OPEX related items.
- Analyzing and planning restaurant sales levels and profitability.
- Organizing marketing activities, such as promotional events and discount schemes.
- Creating and executing plans for department sales, profit and staff development.
- Planning and coordinating menus.
- Ensure consistent brand service standards are delivered in every area.
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's norms and standards.
- Advising customers on menu and wine choice.
- Recruiting, training and motivating staff.
- Fairfield By Marriott near MWC is five star hotel with modern amenities, Offering 125 rooms and Five FNB outlets.