Diksha Agrawal
consulting
Bengaluru
Summary
Dynamic Senior Business Consultant at Visionet, with expertise in AI implementation and client management, demonstrating a proven ability to drive data-led digital transformation and process improvement. Achievements include leading initiatives that delivered substantial ROI and enhancing presales support. Skilled in fostering customer success through innovative solutions and strategic account expansion. Committed to leveraging technology to optimize business performance and enhance client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Consultant
Visionet
Bengaluru
10.2022 - Current
- Led the strategic development and execution of an AI-driven chronic disease management platform in collaboration with the UK's renowned university
- Collaborated cross-functionally with AI researchers, clinicians, and engineers to align technology with real-world healthcare needs.
- Spearheaded the Minimum Viable Product (MVP) strategy, conceptualizing and designing end-to-end product features to accelerate go-to-market success.
- Responsible for discovering prospects, performing needs analysis, demonstrating product features, writing proposals, responding to RFPs/RFQs, and delivering business presentations.
- Directed GTM strategy and oversaw capability building initiatives.
- Managed client relationships and partner channels to drive engagement and satisfaction.
- Participated in business development efforts by identifying new or additional revenue opportunities with current clients
- Executed support for GCCs through adopt and expand phases of the customer value journey.
- Conducted implementation of PoCs, pilots, MVPs, and live product demos.
- Produced tailored collateral like business cases, presentations, and proposals for Sales enablement.
- Showcased unique customer use cases through specially crafted product demos.
- Articulated intricate SaaS solutions to technical audiences.
Business Consultant – Insurance and Digital
Visionet
London
02.2023 - 10.2024
- Spearheaded the growth of a newly established account, drove exponential growth, expanding account revenue more than 28 times within 18 months .
- Built and nurtured executive relationships, positioning the company as a strategic partner and unlocking new revenue streams.
- Negotiated and closed multi-million-dollar deals, strengthening the account's long-term profitability and market positioning.
- Implemented processes to set up and operate Power BI Digital Center of Excellence in a prominent UK insurance organization.
- Implemented self-service BI and DevOps to support data citizens.
- Oversaw professional services, performance benchmarks, resource deployment.
- Expanded digital presence across European markets.
Solution Engineering Lead
Soroco
Bengaluru
04.2021 - 10.2022
- Executed task and process discovery utilizing Soroco's automation suite.
- Designed and implemented Soroco Intelligent automation platform tailored to client needs.
- Knowledge of CRM, ERP, and integration with SaaS platforms
- Facilitate business value workshops and use Scout Platform to identify and qualify opportunities for process enhancement
Lead Consultant & Manager
ITC Infotech
Bengaluru
01.2021 - 04.2021
- Lead a highly capable team of 5 as a scrum master to implement AI lead RPA automation program for an insurance brokerage firm
- Also responsible to solution and win couple of proposals for banking, insurance, and retail clients by innovating a new AI lead platform architecture called 'Navigator'
Product CoE Consultant
AntWorks
Chennai
04.2019 - 10.2020
- Part of the Product COE incubation team under CEO office
- Ideated and implemented the 4T's (Technology, Tools, Templates & Training) for the COE
- Led team to execute end-to-end intelligent automation implementation of trade finance process achieving 75% ROI.
- Engineered an inhouse solution for Trade Finance with the Antworks Automation suite.
- Implemented intelligent automation solutions across leading financial institutions and corporate entities.
- Leveraged Antworks process intelligence tool to derive insights on process optimization.
- Present results and realized value to senior management and C-level executives
RPA Business Analyst
EXL
Noida
03.2018 - 03.2019
- Conducted process assessments to evaluate automation feasibility using RPA tools such as Automation Anywhere and Blue Prism.
- Understood requirements and designed Process Maps for Automation (ASIS and TOBE).
- Generated value-adding ideas and redefined solutions for 100% straight-through processing.
Graduate Engineer Trainee
HCL Technologies
Noida
05.2016 - 01.2018
- Led automation initiative to diminish manual effort across organization.
- Determined automation potential through understanding existing processes.
- Documented requirements encompassing problem statement, goal statement and To-Be processes for automation.
Education
Bachelor of Tech - Electronics and Communication
UPTU
01.2015
Executive Management - Entrepreneurship Development
IIT - Delhi
Skills
- Process Intelligence/mining
- Customer success and account mining
- Presales Support and Engagement
- Process Improvement Analysis
- AI implementation
- Client management
- Problem solving
- Market research
- Business process reengineering
- Negotiation
- Digital Business transformation
Certification
- Enterprise design Thinking Practitioner
- SAFe Agilist 6.0
- RPA Business Analyst
- Cognitive Machine Reading Fundamentals
- Business Analyst: Project Management techniques and tools
- AINS- 101 : Pursuing
- Certified Scrum master by Scrum Alliance.
Accomplishments
- Enabled a leading UK university to secure grant for a chronic disease management initiative by driving the product roadmap and strategic vision.
- Recognized as one of the top 8 Women leaders in Visionet India on International Women’s Day.
- Represented AntWorks in one of the Market Research Leaders 'NelsonHall' analyst survey.
- Part of Analyst representation team, worked on use cases defined by the analyst (Everest group) for the valuation of various products, Intelligent Automation.
- Part of the winning and implementation team to provide enterprise re-imagined solution for back-office Trade Finance and SWIFT process automation for a large bank in India.
- Award winner for Idea generation for value ads.
Domain And Technology
- Automation - Intelligent Process Automation (IPA), Infra Automation, RPA, APA , Intelligent Document Processing (IDP)
- Analytics - Process Mining/process Intelligence, Task discovery
- Data - Power BI
- Domain - Insurance, Banking, Supply Chain, Healthcare, Manufacturing
- Enterprise Resource Planning (ERP): SAP, Oracle ERP, Microsoft Dynamics
- Customer Relationship Management (CRM): Zoho CRM
Affiliations
- Delivered industry and domain-specific workshops to larger audiences, with content later incorporated into the company’s L&D platform for wider accessibility.
- Conducted structured training sessions on RPA and Business Analysis, equipping interns with industry-relevant skills.
- Provided hands-on guidance in automation workflows, process optimization, and business analytics, ensuring knowledge application in real-world scenarios.
- Actively coached and assessed interns, enhancing their professional development and readiness for full-time roles.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Consultant – Insurance and Digital
Visionet
02.2023 - 10.2024
Senior Business Consultant
Visionet
10.2022 - Current
Solution Engineering Lead
Soroco
04.2021 - 10.2022
Lead Consultant & Manager
ITC Infotech
01.2021 - 04.2021
Product CoE Consultant
AntWorks
04.2019 - 10.2020
RPA Business Analyst
EXL
03.2018 - 03.2019
Graduate Engineer Trainee
HCL Technologies
05.2016 - 01.2018
Bachelor of Tech - Electronics and Communication
UPTU
Executive Management - Entrepreneurship Development
IIT - Delhi
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