Diksha Ojha
kolkata
Summary
Experienced NRI banking professional with over 2 years in client acquisition, relationship management, and cross-selling financial products. Looking to contribute to a forward-thinking banking institution in a challenging NRI sales and relationship role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior NRI Acquisition Relationship Manager
IndusInd Bank Ltd.-NRI BANKING
Kolkata
04.2024 - Current
- Promoted within the same financial year for outstanding performance in acquisition, portfolio growth, and TPP business.
- Continued to manage and deepen relationships with HNI and seafarer clients, offering diversified solutions.
NRI Acquisition Relationship Manager
IndusInd Bank Ltd.-NRI BANKING
Kolkata
05.2023 - 03.2024
- Acquired and onboarded new-to-bank NRI clients through focused prospecting and relationship-building strategies, including HNIs and seafarers.
- Delivered personalized wealth solutions, including term deposits, mutual funds, and NRE–PIS linked equity investments (in collaboration with brokers).
- Facilitated foreign currency investments via GIFT City instruments, and FCNR deposits.
- Accelerated TPP penetration through cross-selling of life, health, and general insurance products tailored to NRI profiles.
- Promoted credit cards and loan products to increase wallet share, and deepen client engagement.
- Ensured compliance with all regulatory norms (KYC, AML, RBI) in handling NRI client portfolios.
Sales Manager
Kotak Mahindra Life Insurance – Bancassurance (NRI Channel)
Kolkata
07.2021 - 01.2023
- Joined as Management Trainee & got promoted to Sales Manager within a year(June 2022), based on consistent performance in driving life insurance sales in the NRI Bancassurance vertical.
- Conducted joint client meetings with Relationship Managers to offer tailored insurance solutions to NRI clients.
- Supported client onboarding, documentation, and ensured high 13th-month policy persistency through strong post-sale engagement.
Education
MBA - Marketing (Major), HR(Minor)
West Bengal University of Technology
Kolkata01-2021
BBA - Bachelor of Business Administration
West Bengal University of Technology
Kolkata01-2019
XII - Science
West Bengal Council of Higher Secondary Education
Kolkata01-2014
X -
West Bengal Board of Secondary Education
Kolkata01-2012
Skills
- Communication & Interpersonal Skills
- Client Servicing & Relationship Building
- Team Collaboration
- Problem Solving
- Adaptability
Certification
- NISM Series V-A Certification – Mutual Fund Distributors
- IRDA certification
- Certified course in financial accounting – covered Microsoft Office, Tally, GST, and advanced Excel
Accomplishments
- Recognized and awarded in multiple zonal and national contests at IndusInd Bank, qualified for various incentive programs, and reward campaigns with monetary awards and certificates for consistent business closure
- Recognized with awards and certificates at Kotak Life for exceptional business performance, 13th-month persistency, and consistently exceeding sales-related KRAs
- Recognized as batch topper during MBA for academic excellence
INTERNSHIP
- Marketing Intern at Miss Chase, Kolkata (Jun–Aug 2018) – Focused on marketing through social media platforms and campaign support.
- Marketing Intern at Onex Pvt Ltd (During MBA) – Assisted in marketing strategy and lead generation.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Senior NRI Acquisition Relationship Manager
IndusInd Bank Ltd.-NRI BANKING
04.2024 - Current
NRI Acquisition Relationship Manager
IndusInd Bank Ltd.-NRI BANKING
05.2023 - 03.2024
Sales Manager
Kotak Mahindra Life Insurance – Bancassurance (NRI Channel)
07.2021 - 01.2023
MBA - Marketing (Major), HR(Minor)
West Bengal University of Technology
BBA - Bachelor of Business Administration
West Bengal University of Technology
XII - Science
West Bengal Council of Higher Secondary Education
X -
West Bengal Board of Secondary Education
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