Diksha Pandey
Key Account Manager | Business Development Specialist | Sales & Client Relationship Management
Noida
Summary
Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
4
4
years of professional experience
Work History
Key Account Manager
PRASOFT IT SERVICES PRIVATE LIMITED
NOIDA
02.2026 - Current
- Manage strategic client accounts, and maintain long-term business relationships.
- Identify growth opportunities, and develop account expansion strategies.
- Collaborate with cross-functional teams to deliver customized business solutions.
- Drive revenue growth through client retention and upselling initiatives.
- Monitor the sales pipeline, forecast revenue, and track performance through CRM systems.
- Conduct market analysis to identify emerging business opportunities.
- Developed and maintained strong relationships with key clients to enhance customer satisfaction and loyalty.
Business Development Executive
AAKASH EDUCATIONAL SERVICES LTD
NEW DELHI
03.2024 - 01.2026
- Generated qualified leads through outbound sales and networking initiatives.
- Conducted 150+ daily customer interactions and achieved a 20–30% conversion rate.
- Increased customer acquisition through consultative sales approaches.
- Managed customer relationships and guided prospects through the sales cycle.
- Consistently achieved and exceeded assigned sales targets.
Business Development Associate
BYJU'S
NOIDA
06.2023 - 02.2024
- Promoted educational products through customer consultations.
- Built strong customer relationships resulting in improved sales performance.
- Delivered product presentations and addressed customer concerns effectively.
- Achieved daily and monthly sales targets through proactive engagement.
Marketing Intern
DIGITAL MARVELED PVT LTD
NOIDA
08.2022 - 10.2022
- Sold various products, including magazines, books, and comics, at retail locations.
- Met daily sales targets through effective customer engagement.
- Conducted market research to identify target markets, and develop effective campaigns.
- Selling the product, like magazines, books, comics, etc.
- Conducted market research to identify target markets, and develop targeted campaigns.
Education
Master of Business Administration - HR And Marketing
GL BAJAJ INSTITUTE OF MANAGEMENT AND RESEARCH
Greater Noida, UP12-2023
Bachelor of Commerce - Business Management
DEEN DAYAL UPADHYAYA GORAKHPUR UNIVERSITY
Gorakhpur, UP07-2019
12TH CBSE - Commerce
SARASWATI SHISHU MANDIR
Gorakhpur, UP03-2016
Skills
Strategic account management
Strategic business development
Client development
Sales strategy development
Sales revenue enhancement
Client relationship management
Targeted lead generation
Negotiation expertise
Market analysis
Sales trend analysis
Stakeholder engagement
Effective presentation skills
Collaborative teamwork
Key Achievements
- Increased client acquisition by 20% through strategic prospecting and relationship building.
- Maintained a sales conversion rate of 20–30% through effective consultative selling.
- Managed 150+ client interactions daily while maintaining high engagement levels.
- Successfully developed and retained key customer relationships, contributing to business growth.
Timeline
Key Account Manager
PRASOFT IT SERVICES PRIVATE LIMITED
02.2026 - Current
Business Development Executive
AAKASH EDUCATIONAL SERVICES LTD
03.2024 - 01.2026
Business Development Associate
BYJU'S
06.2023 - 02.2024
Marketing Intern
DIGITAL MARVELED PVT LTD
08.2022 - 10.2022
Master of Business Administration - HR And Marketing
GL BAJAJ INSTITUTE OF MANAGEMENT AND RESEARCH
Bachelor of Commerce - Business Management
DEEN DAYAL UPADHYAYA GORAKHPUR UNIVERSITY
12TH CBSE - Commerce
SARASWATI SHISHU MANDIR