DIKSHA PRASHER
Address: Greater Noida West
Summary
Accomplished professional with several years leading various human resources areas and company culture. Practiced in developing strategies, processes and procedures as well as overseeing administration of wide-ranging activities. Focused on assessing reports and reviewing metrics to boost performance.
Overview
7
7
years of professional experience
Work History
Academic Counselor
Aakash Education Service Ltd
Chandigarh, Hamirpur
02.2021 - 02.2024
- Participated in regular staff meetings to review best practices in academic counseling.
- Provided support and guidance to students experiencing academic and personal troubles
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression
- Answered student inquiries and resolved problems related to curriculum and course prerequisites
- Mentored students, offering advice and support on topic selection, appropriateness and academic value
- Assisted students in selecting courses to align with interests and abilities
Academic Counselor
EDUCATOR COACHING CLASES
Palampur
06.2019 - 12.2021
- Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options.
- Created individualized learning plans for struggling students based on their needs and abilities.
- Collaborated with faculty members to assess the progress of each student's academic performance.
- Provided support services such as tutoring resources or crisis intervention when needed.
Guest Relation Executive
Maharajas Express
01.2019 - 05.2019
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences
- Managed and improved customer service functions for reception and lounge areas
- Assisted with development and distribution of marketing materials for facility
- Greeted and assisted guests by gathering information pertaining to reservations or requests
Front Office Supervisor
RS Sarovar Portico Palampur
Palampur
01.2017 - 01.2019
- Coached employees through day-to-day work and complex problems
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns
Education
BSc. ATHM -
ITFT College - Chandigarh
Chandigarh, Punjab01.2014
10th -
ABM Senior Secondary School Thakurdwara
Palampur, Himachal Pradesh10+2 -
ABM Senior Secondary School Thakurdwara
Palampur, Himachal PradeshSkills
- Talent acquisition strategies
- Staff Scheduling
- Dispute Mediation
- Onboarding and Orientation
- Problem-solving abilities
- Relationship Building
- Professional Demeanor
- Vendor Partnerships
Languages
- Hindi
- English
- Punjabi
Hobbies and Interests
- Dancing
- Cooking
Timeline
Academic Counselor
Aakash Education Service Ltd
02.2021 - 02.2024
Academic Counselor
EDUCATOR COACHING CLASES
06.2019 - 12.2021
Guest Relation Executive
Maharajas Express
01.2019 - 05.2019
Front Office Supervisor
RS Sarovar Portico Palampur
01.2017 - 01.2019
BSc. ATHM -
ITFT College - Chandigarh
10th -
ABM Senior Secondary School Thakurdwara
10+2 -
ABM Senior Secondary School Thakurdwara
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