Diksha Sahawala
Kathmandu
Summary
Results-driven Sales and Marketing Professional specializing in multi-store operations and client relationship management. Drives revenue growth through strategic marketing initiatives and upselling techniques. Excels in inventory coordination and customer loyalty enhancement, consistently meeting sales targets and elevating service quality.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales & Marketing Professional (Jewellery Industry)
Jai Krishna Nandini
Bishal Bazar
01.2017 - 01.2026
- Own and independently look after 2-3 running retail stores, taking full responsibility for their day-to-day operations and overall business performance.
- Coordinated sales, customer service, and marketing activities across all stores, improving store performance and customer satisfaction.
- Build and maintain strong customer relationships, generate repeat business and work consistently toward sales targets.
- Handle customer consultations and assist clients with jewellery selection based on their requirements and preferences.
- Executed in-store promotions and marketing strategies, increasing customer engagement and driving sales growth.
- Handle negotiations, upselling and cross-selling with a strong focus on customer satisfaction and revenue.
- Oversee staff responsibilities and daily store activities while maintaining service quality and operational efficiency.
- Manage inventory, billing, merchandising and product presentation to ensure smooth store operations.
- Analyzed customer preferences and market trends, identifying sales opportunities and optimizing product positioning for increased relevance.
Education
Bachelor of Arts - English
Apex College
Kathmandu, Nepal07-2018
Higher Secondary Education (+2) -
Modern Indian School
Kathmandu, Nepal04-2017
Skills
- Sales and business development
- Retail sales management
- Store management
- Marketing strategy
- Lead generation
- Upselling and cross-selling
- Client relationship management
- Key account management
- Target attainment
- Revenue growth
- Negotiation skills
- Customer retention
- Staff supervision
Personal Information
- Title: Sales & Marketing Professional
- Availability: Immediate
Certification
Sales & Marketing Management, Teaching & Learning, First Aid Training
ADDITIONAL INFORMATION
- Indian Passport Holder
- Availability: Immediate
- Willing to Relocate: Yes
- Preferred Location: UAE
Timeline
Sales & Marketing Professional (Jewellery Industry)
Jai Krishna Nandini
01.2017 - 01.2026
Bachelor of Arts - English
Apex College
Higher Secondary Education (+2) -
Modern Indian School