DIKSHA SHARMA
Shimla
Summary
Results-driven Dispatch Officer with 4 years of hands-on experience in logistics and dispatch operations. Specializes in coordinating daily dispatch activities, optimizing delivery routes, and ensuring timely service. Proficient in SAP, Oracle, and MS Word, with a focus on accurate reporting and workflow efficiency. Known for strong communication and problem-solving skills that support effective supply chain management.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Highway industries
01.2022 - Current
- SENDING DRIVERS, CREWS, OR VEHICLES TO APPROPRIATE LOCATIONS FOLLOWING SCHEDULES OR IMMEDIATE NEEDS.
- Gathering and prioritizing information from callers and dispatching resources accordingly.
- Communicating updates, work orders, and instructions to field personnel using phones, radios, or messaging systems.
- Monitoring routes and schedules to ensure timely completion of tasks.
- Handling emergency and non-emergency calls, maintaining calm and clear communication.
- Keeping logs and records of calls, work done, charges, and inventories.
- Resolving complaints or issues related to dispatch operations.
Education
Graduation Bachelor of Arts - undefined
01.2020
12 th - undefined
01.2017
Skills
SAP applications
Expertise
- SAP
- Oracle
- Ms word
- Excel
- E way bill
Timeline
Highway industries
01.2022 - Current