DILEEP C S
Quality Assurance Specialist
Bengaluru
Summary
Results-driven Quality Assurance Specialist with over 12 years of experience in defining and implementing robust test strategies, executing end-to-end testing processes, and delivering high-quality results. Expertise includes Manual Testing, Mainframe Testing, Web UI Testing, and ETL Testing across diverse sectors such as Banking, Hospitality, Healthcare, and Financial Services. Proficient in Agile and Waterfall SDLC methodologies, with a proven track record in developing and executing test strategies that enhance system performance and operational efficiency. Committed to continuous improvement and excellence in quality assurance practices.
Overview
13
13
years of professional experience
Work History
Senior Test Lead
HCL Technologies Ltd
05.2025 - Current
- Executed around 350 test cases across 10+ reinsurance modules (Experience Rating, Exposure Rating, Premium/Loss Data Entry and Adjustment, Reporting Level, State Distribution, Cat Rating, Peril Exposure Summary), ensuring comprehensive coverage and application stability.
- Utilized Azure DevOps for test case planning, execution, and tracking, improving test traceability and execution efficiency by 20%.
- Reported and tracked defects in Jira, collaborating with developers for faster resolution, and reducing defect turnaround time by 15%.
- Performed end-to-end UI testing in Chrome and Edge within the test region, identifying critical defects prior to release, and reducing production risks.
Specialist, Quality Engineering
LTIMindtree Ltd
11.2021 - 01.2024
- Planned and initiated ETL testing for source-to-target data reconciliation using data mapping sheets and transformation rules, achieving 95% accuracy in data migration and transformation.
- Designed and executed complex queries in PostgreSQL, MS SQL, and IBM DB2 to support ETL testing, resolving 90% of data discrepancies during validation phases.
- Responsible for analyzing data from various sources, such as text files, JSON, XML, CSV files, relational databases, APIs, and other heterogeneous data sources.
- Executed data reconciliation tests to ensure consistency between the source, staging, and target systems.
- Prepared comprehensive test cases by analyzing specifications documents, use cases, low-level design documents, and BA inputs, ensuring thorough coverage of complex business rules, data mappings, and transformation logic.
- Developed detailed test plans and executed comprehensive test cases, increasing test coverage by 30%, and achieving 100% completion within deadlines.
- Conducted extensive backend validation using SQL queries, performing data analysis, data validation, data cleansing, and data verification to identify mismatches and ensure data accuracy across systems.
- Partnered with cross-functional teams to predict capacity constraints and optimize resource usage, improving resource allocation by 20% over 15 weeks.
- Streamlined bug reporting and communication processes, reducing reporting time by 30%, and bug resolution turnaround time by 20%.
Senior Technical Lead
HCL Technologies Ltd
01.2021 - 10.2021
- Planned and initiated SAP testing for Patient Details and Billing Information modules in the healthcare domain, ensuring comprehensive validation and accuracy.
- Skilled in preparing and executing comprehensive test plans, test scenarios, and test cases for system, integration, and regression testing.
- Specialized in designing Attribute Views, Analytical Views, Calculation Views, and SQL scripts to streamline data modeling and analysis.
- Developed and implemented SAP BODS solutions using advanced transformations, including Query, Key Generation, Merge, Case, Map Operation, Table Comparison, Data Transfer, Pivot, Reverse Pivot, and Validation.
Test Engineering Team Lead
Accenture Solutions Pvt. Ltd
07.2012 - 10.2020
- Collaborated with clients to analyze business requirements, contributing to the creation of detailed Test Plans, and improving requirements traceability by 30%.
- Managed test environments and data, delivering insights that enhanced software quality by 30%, and shortened the testing cycle by 25%.
- Drafted and executed over 500 test cases for functional, integration, UAT, and regression testing, achieving 98% defect detection coverage.
- Skilled in leveraging tools like JIRA, Zephyr, alongside mainframe technologies such as JCL, COBOL, and IBM DB2, to deliver 20% improvements in testing productivity and 15% reductions in project timelines.
- Expertise in handling web elements using locators (XPath, CSS selectors, ID, and Name) and interacting with dynamic elements.
- Automated API and web service validation using SOAP UI and Postman, reducing manual effort by 45%, while maintaining 99.9% data accuracy.
- Managed and assigned daily tasks to a team of up to 10 members, ensuring 100% task completion on schedule, and maintaining seamless operations with adequate shift coverage.
- Worked with development and database teams to troubleshoot and resolve issues, reducing critical issue turnaround time by 25%.
- Led defect management efforts using JIRA, resolving 95% of reported defects within SLA, and maintaining a 20% reduction in defect resolution time.
- Maintained comprehensive test reports and documentation, enhancing reporting accuracy by 40%, and reducing review time by 20%.
- Contributed innovative ideas in team meetings, delivering bi-weekly updates on project deadlines and improvements, ensuring 95% adherence to timelines.
Education
Bachelor of Engineering - Information Science
RNS Institute of Technology
Bengaluru05.2012
Skills
Testing Technologies: Manual Testing, Automation Testing, API Testing, Web UI Testing, ETL Testing
Timeline
Senior Test Lead
HCL Technologies Ltd
05.2025 - Current
Specialist, Quality Engineering
LTIMindtree Ltd
11.2021 - 01.2024
Senior Technical Lead
HCL Technologies Ltd
01.2021 - 10.2021
Test Engineering Team Lead
Accenture Solutions Pvt. Ltd
07.2012 - 10.2020
Bachelor of Engineering - Information Science
RNS Institute of Technology