DILEEP V
Product Manager
Ottapalam
Summary
Strategic and results-driven Product Manager with 8 years of experience. Proven expertise to deliver innovative products that drive revenue growth and customer satisfaction. Expert in leading crossfunctional teams, translating customer needs into scalable solutions, and delivering products that accelerate growth and profitability.
Overview
9
9
years of professional experience
1
1
Certification
4
4
Languages
Work History
Product Manager
Redington Limited
06.2022 - Current
- Define and execute product strategies focused on maximizing customer renewals, retention, and recurring revenue.
- Train sales and customer-facing teams on renewal strategies, tools, and best practices.
- Act as the bridge between product, sales, and customer success for all renewal initiatives.
- Collaborate with sales to build expansion pipeline metrics alongside renewals.
- Create strategies to re-engage customers lost during renewal cycles and recover churned accounts.
Business Development Executive
Greytip Software Private Limited
03.2022 - 05.2022
- Customer meetings.
- Presenting product demonstration to the customers.
- Identify and pursue new business opportunities through lead generation, cold calling, networking, and referrals.
- Understand client needs and align them with suitable products or services.
- Build and maintain strong client relationships to ensure repeat business.
- Provide after-sales support to enhance customer satisfaction and retention.
Sales Executive
Systech IT Solutions Private Limited
07.2021 - 10.2021
- Build and maintain strong relationships with existing and prospective clients.
- Understand customer needs and recommend suitable products/services.
- Ensure customer satisfaction by addressing inquiries, complaints, and after-sales support.
- Achieve individual and team sales targets on a monthly, quarterly, and annual basis.
- Customer meetings.
Product Executive
Redington India Limited
04.2019 - 01.2021
- Manage the server and Services business portfolio for Lenovo.
- Support Server Breadth Partners with timely updates on new products, pricing.
- Address partner queries related to configuration, availability, or order status.
- Track pipeline, order status, and sales closure reports for server breadth products.
- Ensure timely communication of OEM updates to sales and partners.
- Track and report sell-in vs. sell-out trends.
Commercial Executive
Redington India Limited
03.2017 - 03.2019
- Handle end-to-end order processing - from order receipt to billing and dispatch.
- Verify purchase orders (POs), quotations, and approvals to ensure commercial accuracy.
- Ensure timely booking and processing of orders in the ERP system.
- Coordinate with Warehouse and Logistics for order dispatch and delivery updates.
- Support audit and compliance requirements by maintaining accurate commercial records.
- Prepare daily, weekly, and monthly reports on order status, revenue, and claims.
Education
Bachelor of Commerce -
N.S.S. College
Ottapalam03.2016
Skills
Vendor & Partner management
Problem Solving
Data Base Management
Excel Skills
Communication Skills
Lead Generation
CRM
Presentation Skills
Negotiation Skills
Certification
HPE Sales certified Sales Foundations.
Interests
Playing cricket
Pencil drawing
Swimming
Watching Movies
Photography
Travelling
Personal data processing
I hereby declare that all the information provided above is true and complete to the best of my knowledge.
Timeline
Product Manager
Redington Limited
06.2022 - Current
Business Development Executive
Greytip Software Private Limited
03.2022 - 05.2022
Sales Executive
Systech IT Solutions Private Limited
07.2021 - 10.2021
Product Executive
Redington India Limited
04.2019 - 01.2021
Commercial Executive
Redington India Limited
03.2017 - 03.2019
Bachelor of Commerce -
N.S.S. College