Summary
Overview
Work History
Education
Skills
Languages
Projects
Websites
Volunteer Experience
References
SUPPORTED CAUSES
AVAILABILITY
Timeline
Generic

Dileep Venugopalan

Kochi

Summary

Dynamic product manager with a proven track record at Chi AI Ltd, adept at leading cross-functional teams and driving product roadmaps. Expert in Agile methodologies and compliance management, I excel in stakeholder engagement and delivering innovative solutions that enhance user experience and operational efficiency.

Overview

12
12
years of professional experience

Work History

<ul><li>Guided pilot customers in understanding and utilizing products effectively, resolving issues to ensure a positive user experience.</li><li>Tracked customer feedback and analyzed usage trends to generate actionable insights for the product team.</li><li>Hybrid</li></ul>

Docket
Bangalore
04.2024 - Current
  • Guided pilot customers in understanding and utilizing products effectively, resolving issues to ensure a positive user experience.
  • Tracked customer feedback and analyzed usage trends to generate actionable insights for the product team.
  • Hybrid

<ul><li>Owned the product roadmap and orchestrated the development of a Gen AI- web automation platform.</li><li>Led multiple programs from inception to release in a GenAI SaaS environment, ensuring roadmap alignment with technical delivery and compliance (SOC 2, GDPR, HIPAA).</li><li>Conducted market research, and user behavior studies to define and ensure PMF.</li><li>Oversaw cross-functional Agile teams and sprint delivery using Scrum best practices and tools (Jira, Confluence, Whimsical, Figma).</li><li>Developed and standardized SOPs and implemented scalable product delivery frameworks in a startup-to-scaleup environment.</li><li>Remote</li></ul>

Chi AI Ltd (Nfig AI)
Kochi
04.2023 - 03.2025
  • Owned the product roadmap and orchestrated the development of a Gen AI- web automation platform.
  • Led multiple programs from inception to release in a GenAI SaaS environment, ensuring roadmap alignment with technical delivery and compliance (SOC 2, GDPR, HIPAA).
  • Conducted market research, and user behaviour studies to define and ensure PMF.
  • Oversaw cross-functional Agile teams and sprint delivery using Scrum best practices and tools (Jira, Confluence, Whimsical, Figma).
  • Developed and standardized SOPs and implemented scalable product delivery frameworks in a startup-to-scaleup environment.
  • Remote

<ul><li>Delivered full-lifecycle projects for:</li><li>IRESS (Australia): Fintech AI platform with a blockchain backend.</li><li>Zenbly/XODA (Retail CRM): CRM/ERP for gym and health club chains.</li><li>Implemented Agile delivery and shift-left testing, improving product quality and team velocity.</li><li>Drove company-wide rollout of PM best practices and Agile toolsets (Jira, Confluence, Figma).</li><li>Served 2 terms as a member of the Internal Complaints Committee under the POSH Act.</li><li>Hybrid</li></ul>

Goodbits Tech Pvt Ltd (Acquired by Simelabs)
Kochi
12.2019 - 03.2023
  • Delivered full-lifecycle projects for:
  • IRESS (Australia): Fintech AI platform with a blockchain backend.
  • Zenbly/XODA (Retail CRM): CRM/ERP for gym and health club chains.
  • Implemented Agile delivery and shift-left testing, improving product quality and team velocity.
  • Drove company-wide rollout of PM best practices and Agile toolsets (Jira, Confluence, Figma).
  • Served 2 terms as a member of the Internal Complaints Committee under the POSH Act.
  • Hybrid

Kerala

Purpleboat AI
Cochin
01.2018 - 12.2019
  • Managed the development and delivery of a retail sales enablement tool for Motorola Solutions International (APAC).
  • Started as a BA/QA and transitioned into an account and delivery management role.
  • Led Agile ceremonies and produced reports. Groomed the backlog, created sprint plans, and user documentation.

<ul> <li>Tailored existing themes to align with client specifications, ensuring adherence to coding standards and best practices.</li> </ul>

Freelance
Kochi
04.2016 - 12.2017
  • Tailored existing themes to align with client specifications, ensuring adherence to coding standards and best practices.

Kerala

Paddy Hill Retail
Kannur
04.2017 - 09.2017
  • Led the digitization of an FMCG retail store by implementing an ERP system and developing MIS dashboards.
  • Streamlined purchasing, inventory, and payroll systems through process automation and internal training.

Kerala

Mashinga (Startup Village)
Cochin
05.2013 - 06.2013
  • Developed roadmap drafts and technical documentation to support the launch of a customer engagement SaaS platform.

Education

Bachelor of Technology (B.Tech) - Information Technology

Cochin, Kerala
Cochin, Kerala
04-2014

Skills

  • Compliance management (SOC 2, GDPR, HIPAA)
  • Change management strategies
  • Stakeholder engagement and expectation management
  • Agile project management tools
  • Design and documentation skills
  • Business intelligence and analytics tools
  • Salesforce and HubSpot proficiency
  • Compliance management (SOC 2, GDPR, HIPAA)
  • Change management strategies
  • Stakeholder engagement and expectation management
  • Agile project management tools
  • Design and documentation skills
  • Business intelligence and analytics tools
  • Salesforce and HubSpot proficiency

Languages

English (Fluent), Malayalam (Native), German (Basic)

Projects

Zazu (2019): An ESP32-powered early detection system for developmental disorders in children. (shelved)

Websites

Volunteer Experience

Vibgyor Film Collective, Organizing Team Member / Joint Secretary, Thrissur, Kerala, 2010-12, 2018-04, Led IT support, social media, and logistics for one of South Asia’s largest alternative film festivals., Editor of the festival book - 2014.

References

References available upon request.

SUPPORTED CAUSES

Child Rights | Women’s Rights | Climate Action

AVAILABILITY

Location: Kochi/Bangalore Preferred Notice Period: Currently serving notice

Timeline

<ul><li>Guided pilot customers in understanding and utilizing products effectively, resolving issues to ensure a positive user experience.</li><li>Tracked customer feedback and analyzed usage trends to generate actionable insights for the product team.</li><li>Hybrid</li></ul>

Docket
04.2024 - Current

<ul><li>Owned the product roadmap and orchestrated the development of a Gen AI- web automation platform.</li><li>Led multiple programs from inception to release in a GenAI SaaS environment, ensuring roadmap alignment with technical delivery and compliance (SOC 2, GDPR, HIPAA).</li><li>Conducted market research, and user behavior studies to define and ensure PMF.</li><li>Oversaw cross-functional Agile teams and sprint delivery using Scrum best practices and tools (Jira, Confluence, Whimsical, Figma).</li><li>Developed and standardized SOPs and implemented scalable product delivery frameworks in a startup-to-scaleup environment.</li><li>Remote</li></ul>

Chi AI Ltd (Nfig AI)
04.2023 - 03.2025

<ul><li>Delivered full-lifecycle projects for:</li><li>IRESS (Australia): Fintech AI platform with a blockchain backend.</li><li>Zenbly/XODA (Retail CRM): CRM/ERP for gym and health club chains.</li><li>Implemented Agile delivery and shift-left testing, improving product quality and team velocity.</li><li>Drove company-wide rollout of PM best practices and Agile toolsets (Jira, Confluence, Figma).</li><li>Served 2 terms as a member of the Internal Complaints Committee under the POSH Act.</li><li>Hybrid</li></ul>

Goodbits Tech Pvt Ltd (Acquired by Simelabs)
12.2019 - 03.2023

Kerala

Purpleboat AI
01.2018 - 12.2019

Kerala

Paddy Hill Retail
04.2017 - 09.2017

<ul> <li>Tailored existing themes to align with client specifications, ensuring adherence to coding standards and best practices.</li> </ul>

Freelance
04.2016 - 12.2017

Kerala

Mashinga (Startup Village)
05.2013 - 06.2013

Bachelor of Technology (B.Tech) - Information Technology

Cochin, Kerala

Similar Profiles

CREATE PROFILE
Dileep Venugopalan