DILIP CHOUHAN
Indore
Summary
Accomplished professional adept at driving team performance, business strategies, and making data-supported recommendations for continuous process improvement. Skilled at identifying optimal tactics for motivating teams and engaging clients.
Overview
15
15
years of professional experience
Work History
Senior Manager
AXIS BANK LTD
Indore
09.2019 - Current
- Achieved consistent growth in loan portfolio through tailored financial solutions.
- Increased branch revenue by implementing effective sales strategies and fostering customer relationships.
- Analyzed competitors' offerings to strategically position products in the market.
- Negotiated contracts with vendors to secure better pricing without sacrificing quality.
- Mentored junior staff, promoting a culture of continuous learning and development.
- Evaluated sales promotions to enhance targeting for future campaigns.
- Engaged employees in business processes using motivational techniques.
- Maintained professional and friendly interactions with customers.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Deputy Manager
INDUSIND BANK LTD
Indore
10.2015 - 09.2019
- Reduced operational costs through effective negotiations with suppliers and vendors.
- Managed project budgets to ensure optimal resource allocation and cost control.
- Implemented risk management protocols to identify and assess potential threats.
- Increased customer satisfaction by developing targeted strategies addressing client concerns.
- Conducted market research to identify expansion opportunities within the industry.
- Oversaw daily departmental operations, maximizing productivity and policy adherence.
- Evaluated suppliers to maintain cost controls and enhance operational efficiency.
- Measured success through data-driven analysis of key metrics for strategic decisions.
Customer Service Executive
DCB Bank Ltd
Indore
08.2014 - 09.2015
- Conducted data-driven analysis of key metrics to inform strategic decisions.
- Managed project budgets to optimize resource allocation and enforce cost control measures.
- Implemented risk management protocols to identify, assess, and mitigate potential threats.
- Developed targeted strategies that effectively addressed client concerns, increasing customer satisfaction.
- Executed comprehensive market research to uncover opportunities for industry expansion.
- Oversaw daily departmental operations, maximizing productivity and ensuring policy adherence.
- Evaluated suppliers to enhance operational efficiency and maintain cost controls.
Senior Business Development Officer
ING Vysya Bank Ltd
Indore
01.2012 - 07.2014
- Executed innovative marketing initiatives that enhanced brand visibility and attracted new clients.
- Led cross-functional teams to deliver complex projects on time and within budget constraints.
- Expanded market presence through industry trend research and competitor analysis, adjusting sales tactics accordingly.
- Championed new product offerings, driving adoption rates among colleagues and customers.
- Consistently exceeded sales quotas by employing a consultative selling approach tailored to client needs.
- Cultivated strong client relationships to ensure satisfaction, repeat business, and referrals.
Team Leader
HDFC Bank Ltd
Indore
07.2010 - 01.2012
- Mentored junior staff to enhance leadership skills and career advancement.
- Led cross-functional teams, achieving timely project execution within budget while ensuring quality outcomes.
- Established clear communication channels for efficient information exchange among team members and stakeholders.
- Collaborated with department leaders to align shared goals across teams.
- Monitored service quality standards closely, addressing issues promptly to boost customer satisfaction ratings.
Education
B.Com - Bachelor of Commerce Group
D.A.V.V
Indore01.2007
12th Pass -
M.P Board
Bhopal01.2004
10th Pass -
M.P Board
Bhopal01.2002
Skills
- Financial analysis and data analysis
- Sales strategy and market research
- Contract negotiation and risk management
- Customer relationship management
Hobbies and Interests
- N.C.C B Certificate, 2004
- Body Building, 2007-2008
Languages
- HINDI
- ENGLISH
Personal Information
- Father's Name: Mr. GANPAT LAL CHOUHAN
- Date of Birth: 12/31/87
Timeline
Senior Manager
AXIS BANK LTD
09.2019 - Current
Deputy Manager
INDUSIND BANK LTD
10.2015 - 09.2019
Customer Service Executive
DCB Bank Ltd
08.2014 - 09.2015
Senior Business Development Officer
ING Vysya Bank Ltd
01.2012 - 07.2014
Team Leader
HDFC Bank Ltd
07.2010 - 01.2012
B.Com - Bachelor of Commerce Group
D.A.V.V
12th Pass -
M.P Board
10th Pass -
M.P Board
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