Swimming
DILIP KURIL
Customer Service Documentation
Thane
Summary
Intend to build career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential willing to work as a key player in challenging and creative environment. Highly organized Senior Coordinator with proven background in managing complex projects, coordinating cross-functional teams, and streamlining operations to enhance productivity. Demonstrated strengths include effective communication, leadership, strategic planning, and problem-solving skills. Recognized for ability to implement innovative solutions that boost efficiency and drive growth.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Sr. Co-Ordinator
Hapag-Lloyd Global Services Pvt Ltd
12.2014 - Current
- Company Overview: Current Organization
- Creating bill of lading, handling corrections, indexing and revenue process
- Handling LCL shipments
- Tracking AMS/ACI shipments within TAT
- Creating disputes as per customer queries
- Monitoring the queries for providing timely solutions
- Investigating the issues and validate the disputes as per standard guidelines
- Vessel Schedule Report and Tracking Transmission Shipments
- Checking Container Free Time (Demurrage & Detention)
- Creating & Analysis House Bill shipments
- Basic knowledge of Booking process
- Handling Invoice Cancellation
- Close monitoring on transmission/ AMS filling/Corrections
- Publishing error report, exception report, audit reports & count records of inputters
- Sending arrival notice reports.
- Taking initiatives in Huddles & Team Meeting
- Sharing important updates to user in Huddles & team meetings.
- Able to organize trainings for the new joiner and motivate them.
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Excellent managerial skill.
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Analyzing Dangerous goods info and make sure all info is available and perfect
- Forwarding Transshipment details to Operation Team
- Vessel schedules follow-ups
- Ensure all the reports are proper and integrity of data entered into the systems
Education
B.M.S -
Mumbai University, N.K.T College
Thane, MaharashtraH.S.C - undefined
Mumbai Board, Wamanrao College
s.s.c - undefined
Mumbai Board, Wees English School
Skills
- Supportive team participant
- Efficient at acquiring new skills
- Skilled at making informed decisions
- Critical issue analysis
Personal Information
- Hobbies: Cricket, Volleyball, Travelling, Trekking, Bike Riding
- Date of Birth: 11/14/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Interests
Hiking and bike riding
Timeline
Sr. Co-Ordinator
Hapag-Lloyd Global Services Pvt Ltd
12.2014 - Current
H.S.C - undefined
Mumbai Board, Wamanrao College
s.s.c - undefined
Mumbai Board, Wees English School
B.M.S -
Mumbai University, N.K.T College
Similar Profiles
Nikita MatereNikita Matere
Assistant Manager - Operational Care Specialist (Sea Logistics) at KUEHNE +NAGEL PVT LTDAssistant Manager - Operational Care Specialist (Sea Logistics) at KUEHNE +NAGEL PVT LTD
Balaji ArumugamBalaji Arumugam
Senior Coordinator - Customer Service at Hapag Lloyd Global ServicesSenior Coordinator - Customer Service at Hapag Lloyd Global Services
Cherise StevensonCherise Stevenson
Documentation Coordinator at Hapag Lloyd Global ServicesDocumentation Coordinator at Hapag Lloyd Global Services
Mangesh PatilMangesh Patil
Delivery Lead - Data Engineer at Jio Platforms LimitedDelivery Lead - Data Engineer at Jio Platforms Limited
Jocil D'souzaJocil D'souza
Assistant Manager at TCS - TATA Consultancy ServiceAssistant Manager at TCS - TATA Consultancy Service