Dilip M
Chennai
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
23
23
years of professional experience
Work History
Manager
Billed Right Healthcare Solutions Pvt Ltd.
Chennai
10.2013 - Current
- Review daily operations to ensure compliance with healthcare regulations.
- Coordinated team efforts to enhance deliverables and operational efficiency.
- Planned on training programs to improve staff performance and customer service skills.
- Implemented process improvements to streamline workflow in our team.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Executive
India Healthcare Solutions Private Limited
Chennai
08.2004 - 05.2009
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked and coordinated with our process team for better Accounts Receivables.
Process Associate
R R Infotech Ltd.
Chennai
05.2003 - 07.2004
- Plan and complete the assigned inventories in charge process.
- Manage to work on the eligibility and verification to ensure accurate claim submission.
- Review and follow the check list prior to the claim submission to maintain good quality level.
- Attend the weekly meeting to discuss on the team priorities and performance.
Education
B.Tech - Instrumentation Engineering
Anna University (MIT)
Chennai, IndiaD.E.E.E - Electrical and Electronics Engineering
A.V.C.C. Polytechnic
Mayiladuthurai, Tamil Nadu, IndiaH.D.S.E - Higher Diploma in Software Engineering
Aptech Computer Education
Tamil Nadu, IndiaSkills
- MS-Office
- Healthnautica
- Medisoft
- Ntierprise
- ADS
- IMS
- E-Clinical Works
- Certified Auditor in ISO 9001:2015 (QMS)
- Certified Auditor in ISO 27001:2022 (ISMS)
- Connectwise CRM
- Odoo CRM
Languages
- Tamil
- Telugu
- English
Disclaimer
I hereby declare that all the above furnished details are true to my best of knowledge.
Personal Information
- Father's Name: Mr. G.R. Mohana Rengan
- Date of Birth: 26/12/1978
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Manager
Billed Right Healthcare Solutions Pvt Ltd.
10.2013 - Current
Executive
India Healthcare Solutions Private Limited
08.2004 - 05.2009
Process Associate
R R Infotech Ltd.
05.2003 - 07.2004
B.Tech - Instrumentation Engineering
Anna University (MIT)
D.E.E.E - Electrical and Electronics Engineering
A.V.C.C. Polytechnic
H.D.S.E - Higher Diploma in Software Engineering
Aptech Computer Education