Dilip Kumar Mishra
QA Team Lead
Bhubaneshwar
Summary
Senior QA Analyst with 12 years of experience in Manual/Functional/Mobile/API/UI Testing. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior QA Analyst
ICE Data Services India Pvt Ltd
Bhubaneshwar
11.2023 - Current
- Currently working as a QA Lead with ICE Data Services India Pvt Ltd
- CSM Certified and have hands on Experience playing as Scrum Master
- SAFe Agile practice of 4+ years
- Experience on Resource allocation, Direct Client interaction, Quality Report, Testing Report generation, are few daily tasks
- Property and Casualty Insurance Domain work
- To prepare detail Test Cases and review them
- Policy modification and adding services and checking for clauses in Report generation.
- Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Addressed non-conformance issues, pausing production to correct errors.
- Built automated test scripts to handle repetitive software testing work.
- Documented testing procedures for developers and future testing use.
- Kept scripts and test cases updated with current requirements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Technical Lead
Lionbridge Technology
Mumbai
04.2019 - 01.2022
- Attending daily SCRUM calls with Manager, PO, Language Lead and Team members
- Performing sanity testing
- Conduct Functional & Regression testing
- Disciplined reporting and tracking bugs via ADO
- Logging the defects correctly and tracking them till closure
- Stand-up call with client on weekly basis
- Execution of mobile test cases on Android and iOS using Device Anywhere.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Managed vendor relationships, resulting in streamlined communication, timely delivery of services, and cost savings.
- Conducted data modeling, performance and integration testing.
- Boosted team productivity by implementing automated testing frameworks that reduced manual testing efforts and increased overall code quality.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Tested and deployed scalable and highly available software products.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Functional Tester
Humana Healthcare
Mumbai
12.2017 - 03.2019
- Understanding FS (Functional Specification), BPD (Business Process Document) and perform UAT (User Acceptance Testing)
- Performing sanity testing
- Conduct Functional & Regression testing
- Disciplined reporting and tracking
- Logging the defects correctly and tracking them till closure
- Stand-up call with client on weekly basis
- Execution of mobile test cases on Android and iOS using Device Anywhere.
- Conducted thorough functional testing for optimal application performance and user experience.
- Validated end-user requirements through meticulous functional testing, ensuring alignment with client specifications.
- Played a pivotal role in successful plant start-ups by overseeing the installation, calibration, and functional testing of control systems and instrumentation.
- Implemented effective regression testing strategies to maintain functionality during software updates.
- Implemented rigorous testing protocols to validate solution functionality against defined performance metrics.
- Implemented effective testing strategies for embedded systems, ensuring reliability and optimal functionality before deployment.
- Assisted with report specifications and testing by checking security and functionality.
- Performed rigorous testing procedures on newly installed or upgraded controls systems, validating functionality prior to full-scale implementation.
Test Lead
Banner Health- New York
10.2016 - 11.2017
- Designing Detail Test Plan, Master Test plan, Acceptance Criteria & Test reports
- Being an Agile project, preparation of daily status report and weekly status report
- Reviewing Test Cases and Uploading it to Collaboration Folder
- Bug tracking and test run in Team Foundation Server (Microsoft)
- Team Co ordination.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Conducted regression testing of existing products.
Test Lead
Sogeti-UK XLC
04.2015 - 08.2016
- Test execution and creation of regression suit using Automation tool Selenium & QTP
- Designing Detail Test Plan, Master Test plan, Acceptance Criteria & Test reports
- Preparation of daily status report and weekly status report
- Designing / executing regression script using Selenium using Agile Methodology
- Helping/ mentoring team in understanding requirement
- Documenting functional document for different applications.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Incorporated delivery requirements into planning of testing schedules.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Test Lead
Sogeti-US GE
03.2013 - 03.2015
- As a Test Lead, I take responsibility that system test is carried out by our Team with the aim of demonstrating that the application performs all functionality critical to the business process as indicated in the requirements
- System testing is performed in the QA environment, and is performed by creating and executing test cases
- For all system testing, so far have documented and executed from Quality Center, ALM
- Team Members are encouraged to use the test case template created by me
- While testing, also maintain complete business process testing
- This includes regression testing of existing functionality and interfaces with other systems
- Documenting functional document for different applications.
- Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Collaborated with product owners to stay current on intended functionality.
- Documented testing procedures for developers and future testing use.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
Manual Tester
PES P&G
02.2011 - 02.2013
- Creating High-End Test Scenarios, Writing Test Cases, Sending MOM and Maintaining complete documentation, Attend client interaction and status call
- Requirement gathering and Data Mining of the BIT Sheet
- Development of Modules for Report Generation
- Customize / Configuring of Proficy Plant Apps
- QaT as per the Test Plan.
Education
M.Tech - Information Technology
Institute of Technical Education And Research
Bhubaneshwar 04.2009 - 03.2011
B.Tech - Information Technology
Bharath University
Tambaram, Chennai 04.2006 - 07.2009
Skills
Windows 11VB scriptQTP/ JIRA/ Visual Studio 2022/ POSTMAN/MSP(TTWin)Financial Services, Mortgage and Loans, Health-Care, Corporate, FMCG, L10N Testing, I18N Testing, e-Learning
Quality assurance metrics
Mobile Application Testing
Cross-Browser Testing Abilities
Quality assurance metrics
Test plan creation
Test case development
Test script writing
User Acceptance Testing
Regression Testing Techniques
Defect Tracking Mastery
Manual Testing Proficiency
SQL understanding
Project Management
SQL knowledge
Regression Testing
Test Automation
Defect tracking
Functional Testing
Cross-Functional Team Collaboration
Manual Testing
Strong Problem Solver
Results and Deadline-Driven
Defect monitoring
Performance Testing
Scrum Methodology
Agile Best Practices
Team building
Documentation skills
Certification
OCJP J2EE 6.0 Certified, Scrum Master Certified (Basic Level), SE Level 1, ITIL Foundation – Six Sigma
Designation
QA Lead with ICE Data Services India Pvt Ltd
Residence
Plot Number D/95, Sector 7, Markat Nagar, CDA, CUTTACK, Odisha, 753014
Passport Details
Z3043001, 12/04/2024, India
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief.
Accomplishments
- Achieved Client Appreciation by completing single handedly on Certification Issue of an Application with accuracy and efficiency.
Timeline
Senior QA Analyst
ICE Data Services India Pvt Ltd
11.2023 - Current
Technical Lead
Lionbridge Technology
04.2019 - 01.2022
Functional Tester
Humana Healthcare
12.2017 - 03.2019
Test Lead
Banner Health- New York
10.2016 - 11.2017
Test Lead
Sogeti-UK XLC
04.2015 - 08.2016
Test Lead
Sogeti-US GE
03.2013 - 03.2015
Manual Tester
PES P&G
02.2011 - 02.2013
M.Tech - Information Technology
Institute of Technical Education And Research
04.2009 - 03.2011
B.Tech - Information Technology
Bharath University
04.2006 - 07.2009