Dillibabu Paidipati
Bangalore
Summary
LMS Operations Lead with over 6 years of experience in optimizing learning management systems for improved performance and user engagement. Skilled in managing LMS platforms and leading cross-functional teams to deliver effective digital learning solutions. Demonstrated ability to streamline workflows and resolve issues, contributing to compliance, organizational growth, and employee development.
Overview
7
7
years of professional experience
Work History
Team Lead-LMS Operations Executive
ExcelR EdTech Pvt Ltd
Bangalore
05.2023 - Current
- Led the LMS operations team to ensure seamless course uploads, learner onboarding, and platform functionality across multiple educational programs.
- Oversaw end-to-end content publishing workflows, including quality checks, data tagging, and timely course activation on the LMS.
- Managed user roles, access rights for learners, educators, and internal stakeholders on the LMS.
- Collaborated with internal stakeholders to identify training needs, aligned training plans with organizational goals, and ensured smooth scheduling and delivery of sessions.
- Assign tasks to team members in alignment with schedules, new batches, and learner engagement goals.
- Monitoring team performance using the tracker, identifying process gaps, and implementing workflow improvements.
- Oversee timely resolution of operational concerns influencing learner experience and course delivery.
- Identifying training needs and coordinating with subject matter experts to ensure content is accurate and up to date.
- Managed end-to-end trainer invoice processing, ensuring timely verification, manager approvals, and disbursal of payments.
- Coordinated training-related administrative tasks, encompassing session scheduling, attendance tracking, feedback collection, quality assurance of sessions, and management of training materials.
Assistant Manager-Academics & Studio Operations
IMS Learning Resources Pvt Ltd
Bangalore
01.2022 - 05.2023
- Scheduled live class planning for GATE students, ensuring alignment with curriculum objectives.
Finalized faculty selection to maintain high instructional quality. - Allocating tasks to team for communicating finalized schedule emails and FSF to faculty through tracker
- Trained new faculty members on platform usage and features. Planned demonstrations to showcase platform capabilities for new faculty.
- Managing YouTube activities utilizing Zoom, OBS Studio (e.g., YouTube Live, Videos Community Post).
- Addressing Support Tickets (i.e., Student questions about Live Classes, Class Notes, Technical issues in Student portal, Timetable).
- Enhance resolution process for subject-related doubts through Students Doubts Portal, ensuring mentor involvement within 2 days.
- After schedule completion, advancing payment to accounts team.
Assistant Manager-Academics & Studio Operations
Transforming Higher Education Gate Academy Pvt Ltd
Bangalore
07.2018 - 12.2021
- Scheduled live class planning for GATE students and finalized faculty assignments.
- Distributed finalized schedules and FSF to faculty after confirmation.
- Generated online class links daily on internal platform for student access to run the sessions
- Maintained comprehensive data records, including class attendance, timings, PPTs, and notes.
- Managed YouTube activities via Zoom and OBS Studio for live streaming and video posting.
Education
B.Tech - Electronics & Communication Engineering
Sri Kalahastheeswara Institute Of Technology
Srikalahasti01-2018
Skills
- LMS management
- Content publishing
- Team performance monitoring
- Quality assurance
- Time management
- Invoice verification
- Stakeholder management
- Schedule management
- User access control
- Team performance tracking
- Training needs evaluation
- Video conferencing tools (Doubtpoint, Impartus, Zoom, YouTube)
- Online platform management
- Customer relationship management (Salesforce and Zoho)
- Data analysis (Advanced Excel, Power BI, MySQL, and Tableau) - Beginner
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Kannada
Advanced (C1)
C1
Timeline
Team Lead-LMS Operations Executive
ExcelR EdTech Pvt Ltd
05.2023 - Current
Assistant Manager-Academics & Studio Operations
IMS Learning Resources Pvt Ltd
01.2022 - 05.2023
Assistant Manager-Academics & Studio Operations
Transforming Higher Education Gate Academy Pvt Ltd
07.2018 - 12.2021
B.Tech - Electronics & Communication Engineering
Sri Kalahastheeswara Institute Of Technology
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