Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Personal Information
Accomplishments
Affiliations
Languages
Websites
References
Timeline
Generic
DILLIBABU VRB

DILLIBABU VRB

Bengaluru

Summary

Professional with extensive experience in technology roles, specializing in software development, system administration, and technical support. Demonstrated ability in problem-solving and performance optimization. Proven track record in project management and effective team collaboration. Dedicated to ongoing learning and adapting to industry trends for organizational advancement.

Overview

27
27
years of professional experience
1
1
Certification

Work History

SENIOR IT LEAD

FIS Global India Pvt. Ltd.
09.2023 - Current
  • Lead and assist team in delivering IT infrastructure solutions for banking and finance customers.
  • Directed operations for team engaged in datacenters, servers, virtualization, network, storage, backup, and helpdesk (L1).
  • Exhibited strong problem-solving skills, addressing issues efficiently and effectively.
  • Coordinates project scope, schedule, budget, and resource management.
  • Vendor and subcontractor coordination.
  • Facilitated relationship and escalation management for critical project-related issues.
  • Plan and be involved in weekly and monthly review meetings with stakeholders.
  • Delivery account management activities include billing, invoicing, SOW/SOP creation, and people management.
  • Generated cost-savings via implementation of practical solutions to issues.
  • Managed comprehensive inventory logs for all IT assets in organization.
  • Conducted regular audits of user accounts and access privileges to ensure security compliance.
  • Coordinated consistent meetings with stakeholders to review progress and inform on project statuses.

IT Project Lead

Clover Infotech
10.2021 - 01.2023
  • Supervised integration of on-premises and cloud technology
  • Facilitated comprehensive service offerings across operating systems and management domains
  • Engagement with Technical SME from diverse infrastructure sectors.
  • Facilitated disaster recovery drills to assess response effectiveness.
    Established and maintained comprehensive business continuity policies and procedures.
    Regularly evaluated BCP measures to ensure alignment with current business needs.
  • Coordinated with stakeholders to define requirements, scope, objectives and deliverables for each project.

IT Operations Manager

TechMahindra Ltd.
03.2010 - 10.2020
  • Contributed to each phase of project, spanning pre-project assessment, initiation, execution, completion, and post-project analysis
  • Managed project launches and supported efficient project execution by engaging with various units.
  • Creates strategic business case, analyzes project effectiveness, and implements ongoing evaluation processes.
  • Develop management routines to increase overall efficiency and effectiveness.
  • Created and updated project documentation, carried out detailed analysis, and applied risk management techniques to reduce project risks.
  • Scheduled server maintenance and monitored compliance with established protocols.
  • Utilized hands-on experience with ITSM tools like ServiceNow, BMC Remedy, and JIRA
  • Ensured cost effectiveness aligned with customer requirements.
  • Responsible for monitoring key deliverables, off-site and on-site communication to follow up on project progress, meeting organizational objectives, closed-loop follow-up of project issues, issue escalation, project status reporting, operational status assessment, and reporting the operational analysis.
  • Orchestrated research on cutting-edge technologies in aid of infrastructure development projects.

Technical Specialist

Wipro Technologies
01.2008 - 09.2009
  • Administered continuous production support for IBM AIX and Linux servers in virtualization environment
  • Executed deployment and troubleshooting of IBM AIX 5.3 across series of servers P55A, P560, P560Q, and P570 utilizing NIM servers.
  • Upgrade of IBM AIX infrastructure and updating TL.
  • Developed Lpars and corresponding profiles in HMC
  • Allocation of the resources to the LPARs in HMC.
  • Clustering of servers through HACMP and VERITAS.
  • Performed deployment and resolution of issues for Sun Solaris with update versions 5 or 6 across SUN servers, such as M5000 and T5120.
  • Performed installation and resolved issues for core and specialized products such as Amos, Best1, eTrust, Patrol, HPOV, Tivoli, and TSM.
  • Debugging scripts intended for execution.
  • Conducted peer review of servers prior to submission to Application team.
  • Consulted with client at project design review meeting
  • Managed creation and closing processes for remedy incidents and change tickets.
  • Deployment and management of SAN (EMC PowerPath).
  • Executed racking of IBM p520 servers along with installation of OS AIX 5.3.
  • Implemented various RAID levels in servers
  • Recovering OS through tape-based recovery process
  • Directing OS problem-solving efforts.
  • Configured volume groups, logical volumes, and filesystems, ensuring efficient filesystem mounting
  • Installation of software and diagnosing problems.
  • Optimized configuration and troubleshooting of server networks to facilitate remote access for offshore and onsite teams.
  • Facilitated implementation and deployment of Red Hat Linux 4ES on IBM x3650 series servers and Dell servers.
  • Facilitated implementation and integration of Sun Solaris across Sun servers.
  • Administered image integration within Altris deployment console.
  • Secured and implemented utilities on servers following client guidelines.
  • Submitting request for hostname, rack location, IP address, asset tag, Tivoli, and TSM.
  • Implementing, updating, and generating change tickets for configuration items in REMEDY.
  • Troubleshooting challenges associated with tickets created in MANAGE NOW.

Specialist – Technology & Operations

Doli Systems Pvt. Ltd.
09.2007 - 12.2007
  • Delivered technical support to customers in resolving complex issues
  • Engaged in teamwork initiatives to maximize workplace efficiency.

System Administrator

Soft Bankk Microsystems Pvt. Ltd.
08.2005 - 09.2007
  • Establishing, tuning, and administering AIX 5L Ver. 5.3 on P520 series servers.
  • Administer server operations via HMC
  • Implemented OS patches, adjusting maintenance levels when needed.
  • Implementing new packages and applications as required by developer.
  • Designing data storage systems.
  • Monitor servers for error report detection.
  • Configuring users, groups, and home directories.
  • Administer disk space configuration and oversight via AIX Logical Volume Management.
  • Modifying paging space configuration.

System Administrator

Megatrends Ltd.
01.2003 - 07.2005
  • Administered, installed, maintained, configured, and troubleshot Windows clients, Windows 2000 Server, Linux Fedora, and IBM UNIX Server utilizing 1800 Cisco routers in leased line/ISDN network environment.

Customer Support Engineer

Precision Infomatic Pvt. Ltd.
04.1998 - 12.2002
  • Management, setup, configuration, and diagnostics of Windows NT 4.0/2000 Server, Windows NT 4.0 workstation, Windows 9X clients for TCP/IP network, Unix, and Scounix 5.5 server, protection of servers and workstations from malware threats, etc.

Education

Master of Computer Application - Computer Science

IGNOU
India
01.2007

Bachelor of Science -

University of Madras
India
01.1997

Skills

  • IT infrastructure
  • Project coordination
  • Vendor collaboration
  • Business continuity strategies
  • Data center operations
  • Cost evaluation
  • Service operations management
  • Team management
  • Process enhancement
  • Security compliance
  • Problem-solving
  • Innovative leadership
  • Ambition
  • Group coordination
  • Efficient learner

Certification

  • PRINCE2 Practitioner
  • ITIL V3 2011 Foundation
  • IBM Certified Specialist, Pseries Administration
  • CCNA, CSCO 10708344

Awards

  • BRAVO AWARDS
  • PAT ON BACK AWARDS

Languages

  • English, C1 Level, Fluent Business knowledge in English Spoken and Written
  • German, Intermediate A2 Level

Personal Information

  • Passport Number: S2295162
  • Family Status: Married
  • Date of Birth: 11/24/75
  • Nationality: Indian
  • Work Permit: Require

Accomplishments

  • Bravo Awards
  • Pat-on-the-back awards

Affiliations

Gardening

Cooking

Playing indoor games

Watching movies

Languages

Telugu
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
German
Elementary (A2)
A2
Hindi
Proficient (C2)
C2

References

References available upon request.

Timeline

SENIOR IT LEAD

FIS Global India Pvt. Ltd.
09.2023 - Current

IT Project Lead

Clover Infotech
10.2021 - 01.2023

IT Operations Manager

TechMahindra Ltd.
03.2010 - 10.2020

Technical Specialist

Wipro Technologies
01.2008 - 09.2009

Specialist – Technology & Operations

Doli Systems Pvt. Ltd.
09.2007 - 12.2007

System Administrator

Soft Bankk Microsystems Pvt. Ltd.
08.2005 - 09.2007

System Administrator

Megatrends Ltd.
01.2003 - 07.2005

Customer Support Engineer

Precision Infomatic Pvt. Ltd.
04.1998 - 12.2002

Master of Computer Application - Computer Science

IGNOU

Bachelor of Science -

University of Madras

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