SANAT KUMAR KUNDU
Bangalore
Summary
Dynamic Senior Lead with extensive experience at Kyndryl Solutions, specializing in cloud architecture and technical solutioning. Proven track record in driving digital transformation and enhancing service delivery through automation. Adept at stakeholder engagement, ensuring successful execution of enterprise-grade solutions for global clients.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior Lead – Customer Technical Solutioners
Kyndryl Solutions Pvt Ltd
09.2011 - Current
- Architect enterprise-grade cloud and infrastructure solutions for global clients
- Lead requirement analysis, solution development, and technical strategy
- Collaborate with delivery & operations to ensure effective execution of solutions
Account Lead Engineer (WPP)
IBM India Pvt Ltd
04.2015 - 08.2021
- Oversaw cross-technology leadership and service integration
- Drove productivity via automation and proactive problem resolution
Service Delivery Manager (QBE)
IBM India Pvt Ltd
04.2010 - 03.2015
- Supported account infrastructure with 60-member delivery team across service lines
- Acted as SPOC for customer escalations, CSIPs, and SLA management
Project Manager – System Integration
Wipro Limited
04.2008 - 03.2010
- Led NALCO Data Center commissioning & DIT-GOI State Data Centre projects
- Directed large-scale project execution and client communication
Area Manager – Customer Support
Tata Elxsi Ltd
09.2006 - 04.2008
- Managed Eastern region clients, delivery execution, and technology solutions
Manager – Technical Support Group
CMS Computers Ltd
06.2003 - 09.2006
- Led UT System implementation for Eastern Railways; Managed 45 tech staff
Manager – Customer Services
PSI Data Systems Ltd
04.1998 - 05.2003
Systems Engineer / Sr. Systems Engineer (Delhi)
PSI Data Systems Ltd
09.1993 - 03.1998
Education
B. Tech - Electronics & Telecommunication
University College of Science & Technology (CU)
Kolkata01.1992
B.Sc. - Physics (Hons)
Ramakrishna Mission Vidyamandira
Belur Math01.1989
Skills
- Cloud Architecture
- Technical Solutioning
- IT Infrastructure
- Service Delivery
- Account Management
- Digital Transformation
- Stakeholder Engagement
- Automation
- Cross-Platform Integration
Certification
- Microsoft Certified Azure Solutions Architect Expert
- AWS Certified Solution Architect – Associate
- Cloud Practitioner
- Google Cloud Professional
- Azure AI & Fundamentals (AI-900, AZ-900)
- Certified ITIL (Foundation)
- IBM Certified (pSeries, HACMP)
- ITS Certified (Siemens, Germany)
Languages
- English
- Hindi
- Bengali
Personal Information
Date of Birth: 11/12/68
Timeline
Account Lead Engineer (WPP)
IBM India Pvt Ltd
04.2015 - 08.2021
Senior Lead – Customer Technical Solutioners
Kyndryl Solutions Pvt Ltd
09.2011 - Current
Service Delivery Manager (QBE)
IBM India Pvt Ltd
04.2010 - 03.2015
Project Manager – System Integration
Wipro Limited
04.2008 - 03.2010
Area Manager – Customer Support
Tata Elxsi Ltd
09.2006 - 04.2008
Manager – Technical Support Group
CMS Computers Ltd
06.2003 - 09.2006
Manager – Customer Services
PSI Data Systems Ltd
04.1998 - 05.2003
Systems Engineer / Sr. Systems Engineer (Delhi)
PSI Data Systems Ltd
09.1993 - 03.1998
B. Tech - Electronics & Telecommunication
University College of Science & Technology (CU)
B.Sc. - Physics (Hons)
Ramakrishna Mission Vidyamandira
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