Dillip Ranjan Mishra
Achievement driven professional, targeting assignments in Reverse Operation Supply Chain Management.
Bhubaneswar
Summary
Service-oriented Reverse Operations offering extensive experience in warehousing, distribution logistics and project management. Skillful in monitoring and directing quality control programs and researching inventory discrepancies. Excellent communication, multitasking and time management abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Reverse Logistics
Reliance Digital
09.2016 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assessed risks associated with reverse logistics operations, developing contingency plans that ensured business continuity during unforeseen events or disruptions in supply chains.
- Developed comprehensive training materials and conducted workshops for new employees, ensuring a thorough understanding of reverse logistics procedures and best practices.
- Managed inventory levels to verify availability of stock for customer orders.
- Handled complex return cases involving hazardous materials or international shipments, adhering to all safety regulations and customs requirements.
- Improved warehouse efficiency through meticulous organization of returned products and prompt redistribution to appropriate channels.
- Established strong relationships with vendors, facilitating smooth communication for effective resolution of return-related issues.
- Monitored inventory levels of returned products, ensuring adequate stock for resale or redistribution while minimizing excess storage costs.
- Collaborated with sales teams to identify opportunities for reselling refurbished items at discounted prices, minimizing revenue loss from returned merchandise.
- Boosted overall operational performance by collaborating with cross-functional teams on continuous improvement initiatives within the reverse logistics process.
CC Engineer
Sony Electronics
12.2015 - 09.2016
- Applied accepted geometric dimension and tolerance (GD&T) standards to projects to maintain sound structural integrity.
- Conducted root-cause analysis on non-conforming parts, implementing corrective actions to prevent future occurrences.
- Analyzed manufacturing data trends to identify opportunities for process improvements that led to enhanced production efficiency.
Supervisor
Sai Interior
08.2014 - 11.2015
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Collection Executive
P.N.Services
07.2012 - 07.2014
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
T.Santhan Engineering & Contractors
HINDALCO
08.2009 - 09.2011
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Spearheaded initiatives for adopting sustainable practices within construction projects, demonstrating commitment towards environmental responsibility.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Board of Secondary Education, Orissa -
CHSE
Bhubaneswar 04.2001 -
B.P.U.T - Electrical Engineering
B Tech
Bhubaneswar 04.2001 -
S.C.T.E.V.T, Odisha - Electrical Engineering
Diploma (Electrical)
Bhubaneswar 04.2001 -
S.C.T.E.V.T, Odisha - Electrician
ITI (Electrician)
S.C.T.E.V.T, Odisha 04.2001 -
Skills
- Reverse Logistics
- Logistics operations management
- Reverse engineering capabilities
- Logistics Support Experience
- Logistics and Supply Management
Timeline
Reverse Logistics
Reliance Digital
09.2016 - Current
CC Engineer
Sony Electronics
12.2015 - 09.2016
Supervisor
Sai Interior
08.2014 - 11.2015
Collection Executive
P.N.Services
07.2012 - 07.2014
T.Santhan Engineering & Contractors
HINDALCO
08.2009 - 09.2011
Board of Secondary Education, Orissa -
CHSE
04.2001 -
B.P.U.T - Electrical Engineering
B Tech
04.2001 -
S.C.T.E.V.T, Odisha - Electrical Engineering
Diploma (Electrical)
04.2001 -
S.C.T.E.V.T, Odisha - Electrician
ITI (Electrician)
04.2001 -
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