DILSHAD ABBASHI

• Managed daily operations and workflow across multiple branches.
• Coordinated team activities to ensure high service standards.
• Collaborated with management to create strategic business plans.
• Coordinated Daily Field Reports (DFRs) and distributed to clients.
• Established ambitious goals for employees to promote achievement and surpass business targets.

• Managed daily operations and staff schedules to ensure smooth branch functionality.
• Trained and mentored team members to enhance customer service skills.
• Ensured compliance with company policies and regulatory requirements consistently.
• Managed staff scheduling, hiring and training processes.
• Monitored financial performance of the branch on a monthly basis.

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• Assisted clients with financial inquiries and provided product information.
• Trained new staff on company policies, procedures, and customer service expectations.