DIMPAL SHIVANAND BARANGI
Pune
Summary
Dynamic sales professional with extensive experience in telesales operations at Yalla Insure, excelling in lead generation and sales strategy. Proven ability to drive results and enhance customer relationships, leveraging strong communication skills and a strategic mindset to achieve targets and foster growth in competitive markets.
Overview
8
8
years of professional experience
Work History
Telesales Operations
Yalla Insure (Avon Insurance)
12.2022 - 07.2024
- Executed telesales operations at Yalla Insure (Avon Insurance) from 13th December 2022 to 13th July 2024, contributing to overall sales strategy and customer acquisition efforts.
- Transitioned from role to prioritize maternity leave, ensuring smooth handover of responsibilities.
- Evaluated current processes related to telesales operations, making recommendations for improvement where necessary.
- Reviewing customer complaints and issues related to telesales operations, resolving them promptly.
- Implementing new processes, systems and technologies as needed to improve efficiency of telesales operations.
Sales Operations
Algobulls
09.2021 - 09.2022
Conducted telemarketing calls to engage potential customers, generating interest in services.
- Ensured compliance with local laws and regulations pertaining to ticket sales operations.
- Ensured compliance with all applicable laws and regulations governing sales operations.
- Performed administrative tasks related to sales operations, such as data entry or filing.
Relationships Manager
Canara Bank Securities
10.2019 - 07.2021
Sales Officer
HDFC Bank
09.2016 - 07.2019
- Oversaw demat and trading operations at HDFC Bank, ensuring compliance and operational efficiency from September 2016 to July 2019.
- Facilitated KYC document completion and managed data entry, supporting bank staff in maintaining accurate customer records.
Sales Officer
Axis Securities
03.2016 - 09.2016
- Worked as a sales officer for Gold loan at Axis Securities for 6 months.
Education
MS OFFICE -
Mice institute
05-2014
TALLY9 -
Mice institute
05-2014
B.COM -
St.xaviers College
GOA04-2014
H.S.S.C -
St. Xavier Higher Secondary High School
GOA03-2011
S.S.C -
St.francis Xavier High School
GOA10-2008
Skills
- Sales strategy
- Lead generation
- Telesales operations
- Customer acquisition
- Process improvement
- Customer engagement
- Telesales strategy
Hobbies and Interests
- Reading
- Singing
- Cooking
Disclaimer
I hereby declare that the above given information is true & correct to the best of my knowledge.
Personal Information
- Date of Birth: 08/03/1993
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Place : Pune
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Konkani
Beginner
A1
kannada
Beginner
A1
Timeline
Telesales Operations
Yalla Insure (Avon Insurance)
12.2022 - 07.2024
Sales Operations
Algobulls
09.2021 - 09.2022
Relationships Manager
Canara Bank Securities
10.2019 - 07.2021
Sales Officer
HDFC Bank
09.2016 - 07.2019
Sales Officer
Axis Securities
03.2016 - 09.2016
MS OFFICE -
Mice institute
TALLY9 -
Mice institute
B.COM -
St.xaviers College
H.S.S.C -
St. Xavier Higher Secondary High School
S.S.C -
St.francis Xavier High School