Dimple Singh
Lucknow
Summary
Proven Manager at Punjab National Bank, adept in operations management and team leadership. Excelled in maximizing performance and enhancing customer satisfaction, significantly contributing to profit growth. Skilled in strategic planning and decision-making, consistently achieving beyond set goals.
Overview
10
10
years of professional experience
Work History
Manager
Punjab National Bank
10.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
MCA - Computer Application
04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
Manager - Punjab National Bank
10.2014 - Current
BBDNITM - MCA, Computer Application
04.2001 -