Dinesh Bahel

• Lead a team supporting and enhancing end-to-end Supply Chain Management and Retail operations, leveraging Microsoft Dynamics 365 to drive business efficiency and operational excellence.
• Manage implementation and support initiatives across procurement, inventory management, warehouse operations, logistics, replenishment, and retail commerce processes.
• Partner with business stakeholders to gather requirements, design solutions, and deliver projects aligned with operational and strategic objectives.
• Support retail and commerce business functions, including Point of Sale (POS), pricing, promotions, store operations, and omnichannel processes.
• Collaborate with technical teams to resolve complex functional issues and implement enhancements across SCM and Retail workflows.
• Conduct user training, facilitate UAT, and provide post-go-live support to ensure successful adoption and continuous process improvement.
• Drive process optimization initiatives to improve inventory visibility, order fulfillment, operational performance, and customer experience.

• Worked on Dynamics AX 2012 R2 and Dynamics 365 for retail, implementing and supporting business processes related to Supply Chain and Retail Management.
• Conducted user training, gap analysis, and testing to ensure alignment with business goals.
• facilitated functional assistance for installation and maintenance of retail stores and scm

Led cross-functional teams to implement ERP solutions, enhancing operational efficiency and system integration.

• Supported end-to-end ERP Supply Chain Management (SCM) operations, including Procurement, Inventory Management, Warehouse Operations, Order Fulfillment, and Logistics processes.
• Participated in Dynamics AX 2012 R2 implementation and support projects, gathering business requirements and configuring SCM and Retail modules to align with business needs.
• Managed and supported inventory control, stock reconciliation, inventory valuation, and inventory closing activities to ensure accurate inventory reporting and financial compliance.
• Assisted business users during month-end and year-end closing activities, ensuring timely execution of inventory and operational transactions.
• Supported Retail Operations, including POS processes, pricing, promotions, store management, and sales transaction monitoring.
• Conducted User Acceptance Testing (UAT) and business process validation to ensure system functionality met operational requirements.
• Collaborated with cross-functional teams to resolve application issues, improve business processes, and enhance overall system efficiency.
• Provided user training, functional support, and post-implementation assistance to ensure smooth business operations and user adoption.
• Duration: Apr 2018 – Sep 2019

• Supported end-to-end ERP Supply Chain Management (SCM) operations, including Procurement, Inventory Management, Warehouse Operations, Order Fulfillment, and Logistics processes.
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• Assisted in the configuration and troubleshooting of various modules related to sales, inventory, and procurement.
• Duration: Oct 2017 – Mar 2018

• Managed the configuration and support of Dynamics AX 2012 R2, specializing in the Retail and Supply Chain Management modules.
• Worked with clients to address issues, implement changes, and optimize business processes.
• Duration: Dec 2015 – Sep 2017

• Provided functional consulting for MS Dynamics AX 2012, focusing on retail, sales, inventory, and procurement modules.
• Assisted in gap analysis, blueprinting, user training, and post-go-live support.
• Duration: Jul 2013 – Dec 2015