Summary
Overview
Work History
Education
Skills
Websites
Certification
Technical Standards & Protocols
Current Project Summary
Previous Major Projects Summary
Personal Information
Disclaimer
Timeline
Generic
Dinesh Kumar Raghav

Dinesh Kumar Raghav

Navi Mumbai

Summary

Technical Associate Manager with extensive experience in BSS and AAA implementations. Proven expertise in API integrations and project leadership, facilitating successful digital transformations. Skilled in promoting cross-team collaboration and delivering high-quality results. Focused on utilizing cloud technologies to enhance customer relationships and drive impactful project outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate Manager

Alepo Technology Pvt Ltd
Navi Mumbai
04.2022 - Current
  • Drove digital transformation projects in BSS, delivering end-to-end solutions across multiple modules.
  • Facilitated workshops covering BSS core modules, including AAA, PCRF, and CRM.
  • Created EPICs and user storyboards for product changes in collaboration with R&D and PDM.
  • Conducted data modeling and migration analysis, ensuring system performance and design integrity.
  • Performed impact and risk analysis to identify potential threats and implemented actionable solutions.
  • Developed project delivery processes, enhancing user interface and solution business flows.
  • Managed communication across projects, implementing risk mitigation strategies and disaster recovery plans.
  • Collaborated on deployment plans with PDM and application support teams for post-deployment support.

Project Lead

Alepo Technology Pvt Ltd
Navi Mumbai
04.2021 - 04.2022
  • Gathered requirements for BSS projects and facilitated workshops for assigned initiatives.
  • Collaborated with project team to monitor activities and finalize requirements with development staff.
  • Identified customer-specific customizations and branding details for invoices, self-care, and payment receipts.
  • Managed API and provisioning integrations while implementing comprehensive reporting solutions.
  • Conducted sprint discussions and performed backlog grooming of project tasks.
  • Tracked action logs for internal processes and customer-facing activities.
  • Planned production setups, hardware resources, and IP configurations for seamless operations.
  • Executed UAT and test cases, ensuring thorough testing with actual integration devices.

Lead Engineer

Alepo Technology Pvt Ltd
Navi Mumbai
04.2016 - 04.2021
  • Developed core server-side products, including telecom solutions for Gx, Gy, S6a, Radius, and Diameter.
  • Created billing product functions to integrate with CRM, encompassing promotions, services, taxes, and charges.
  • Conducted unit and manual testing alongside ATTD test cases and interoperability assessments.
  • Deployed external systems with applications, executing IOT, UAT, and SOW processes.
  • Performed dry runs with actual traffic, monitoring performance and analyzing application statistics.
  • Executed migration activities using PL/SQL procedures, optimizing migration performance through multiple iterations.

Software Engineer and Senior Software Engineer

Alepo Technology Pvt Ltd
Navi Mumbai
04.2010 - 04.2016
  • Drove core product development utilizing ATDD process.
  • Oversaw enhancements and fixes across Billing, Admin, Self-care, Voucher, and AAA/Diameter modules.
  • Authored ATDD cases to support the development workflow.

Senior Software Engineer

WEP Solutions India Pvt Ltd
Bangalore
04.2008 - 11.2009
  • Executed GUI and backend development to enhance system functionality.
    Conducted coding activities to implement software solutions efficiently.
    Performed unit testing to ensure code quality and reliability.
    Created comprehensive documentation for future reference and training.
    Resolved bugs promptly to maintain optimal performance.

Software Engineer

Ubiqtech Software Pvt Ltd
Bangalore
09.2006 - 04.2008
  • Contributed to core development and functional testing of products as developer.

Education

Master of Computer Applications -

Jai Naraian Vyas University
Jodhpur
01.2006

Skills

  • Project leadership in agile environments
  • Integration of APIs
  • Performance assessment of systems
  • Gathering requirements and ensuring quality standards
  • Planning for deployment phases
  • Collaboration across teams and functions
  • Management of customer relationships
  • Vendor relationship oversight
  • Management of inventory and orders
  • Assurance of service quality and provisioning tasks
  • IP application planning strategies
  • Database technologies (MariaDB, MongoDB)
  • Scripting capabilities
  • Tableau for reporting purposes
  • Capacity for multitasking
  • Cloud Integrations, GCP, and Kubernetes, Ansible
  • Skilled in prompt engineering to effectively communicate with AI systems

Certification

  • Certified Scrum Master, 94%, 08/06/25, 001205422
  • Certified Business Analysis Professional (CBAP), Simplilearn, 3300767

Technical Standards & Protocols

  • AAA Interfaces: Radius, Diameter
  • 3GPP Interfaces: S6A (MME to HSS), S6b (PDN Gateway to 3GPP AAA), SWm (Non-3GPP access to AAA)
  • Policy and Charging Interfaces:Gx (PCEF to PCRF) Gy (Online charging)
  • Web Service Protocols: REST (RESTful APIs)

Current Project Summary

  • Customer Name: GFiber
  • AAA deployment on GCP infra, Kubernetes integration for the application servers, Auto scaling, BigQuery integration for Data analysis,
  • Orange Mali (Africa Region), Remote, Technical Project Manager, Closed, Facilitated workshop sessions with customers and vendors to discuss requirements and end-to-end solutioning for the migration of Radius FTTx subscribers to the Alepo platform, Worked as the single point of contact for all types of communications and meetings, Requirement gathering and RTM creation to identify features where customization is needed, End-to-end solution designing for the required features that need to be deployed and integrated for FTTx, Worked on the creation of EPIC, storyboarding, and discussions for product change and customization with R&D and PDM as per use case, Worked to manage the project plan and weekly discussions on the project status, also tracked the weekly action log tracker, Worked on external API transformation mapping to integrate Alepo CRM to communicate with external CRM applications, Hardware and IP planning, discussions with hardware vendors to make the iLO and ESXi ready for application deployment, Migration planning and discussions with customers regarding data transformation, plans, and customer data that is to be migrated to Alepo applications, Worked to create migration documents for the same and discussed all details with the customer to finalize the migration data and activities, Managed communication across projects, cross-team, and technologies
  • Telefonica (LATAM Region), Remote, Associate Project Manager, Current, Facilitated workshop sessions with customers and vendors to discuss requirements and end-to-end solutioning for VoWiFi and RADIUS deployments, End-to-End solution designing for VoWiFi implementation, along with RADIUS with IP pool assignment feature, Worked on the creation of EPIC, storyboarding, and discussions for product change and customization with R&D and PDM as per use case, Track project progress ensuring compliance with requirements and timelines set by operations, IP planning, IoT, backup and restore testing, VoWiFi end-to-end testing, RADIUS features, Migration data analysis and planning, and discussion with customers with respect to data transformation Managed communication across projects, cross team, and technologies.

Previous Major Projects Summary

  • AAA and BSS projects for customers, 07/01/21 to 03/01/23, Getesa, AAA Transformation, Orange Mali (Phase 1), AAA Transformation, Eswatini BSS Migration, GTPL AAA Transformation
  • Allo Broad Band (Malaysia) Offsite, 07/01/20 to 07/01/21, end to end as a legacy solution analyzed and prepared use cases, facilitate the workshops to gather the requirements from business teams and stakeholders, create end-to-end proposed scope of work creation, solution design, and integration document creation with respect to the use case, create EPICs and storyboarding to develop the customizations with respect to the requirements, migration data analysis and planning, and discussion with the customer with respect to data transformation, API integration, and solution designing for a customized online portal
  • NextTel (Africa Region), Project Lead (Migration), 02/01/20 to 06/01/20, migration data analysis and planning, and discussion with the customer with respect to data transformation, template file designing, and mapping for the migration data, complete E2E migration data testing and verifications, created all MySQL-based procedures to perform the migration of 5 million subscribers, including CRM, PCRF, OCS subscriber data, along with inventories and prepay cards data
  • Dialog Sri Lanka, 04/01/19 to 11/01/19, Worked as development resources on need to do AAA changes required by client., IOT of GPON and LTE radius flow., Migration and onsite deployment and integration of AAA for 2 weeks along with handholding period.
  • ACT, India, 03/01/18 to 04/01/19, End to end as a legacy solution analyzed and prepared use cases, facilitated the workshops to gather the requirements from business teams and stakeholders, onsite deployment of AAA with lots of customization in the AAA flow as per customer requirements, API transformation using API GW to integrate external system SOAP requests to Alepo AAA REST API, migration discussion and work for a duration of 3 months (10/01/18 to 01/01/19)

Personal Information

  • Passport Number: P7288790

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Timeline

Associate Manager

Alepo Technology Pvt Ltd
04.2022 - Current

Project Lead

Alepo Technology Pvt Ltd
04.2021 - 04.2022

Lead Engineer

Alepo Technology Pvt Ltd
04.2016 - 04.2021

Software Engineer and Senior Software Engineer

Alepo Technology Pvt Ltd
04.2010 - 04.2016

Senior Software Engineer

WEP Solutions India Pvt Ltd
04.2008 - 11.2009

Software Engineer

Ubiqtech Software Pvt Ltd
09.2006 - 04.2008

Master of Computer Applications -

Jai Naraian Vyas University
Dinesh Kumar Raghav