Dinesh Kumar Sharma
Varanasi,UP
Summary
Accomplished retail professional with 10+ years of progressive experience in the fashion retail industry. Began career as a Fashion Assistant and advanced to Department Manager through consistent performance and leadership. Recognized multiple times as “Best Department Manager” for exceeding sales targets, delivering outstanding customer service, and building high-performing teams.Proven track record in driving store success, team development, and visual merchandising excellence.
Overview
1
1
Certification
Work History
Department Manager
Aditya Birla Retail Limited
05.2013 - 2025
Department Manager
[Aditya Birla Fashion Retalil], [Varanasi]
[Month, Year] – Present
Lead a team of [X] staff members in managing daily operations of [Department: Menswear/Womenswear/Kidswear, etc.].
Grew department sales by [X]% YoY through effective planning, merchandising, and staff motivation.
Consistently achieved and exceeded monthly sales and KPI targets.
Maintained strong customer loyalty and improved CSAT scores through staff training and service excellence.
Executed company visual merchandising standards, resulting in increased customer engagement.
Conducted regular performance reviews and mentored junior staff for internal promotions.
Fashion Assistant (Salesman)
[Previous Company Name], [City]
[Month, Year] – [Month, Year]
Assisted customers in product selection, styling advice, and upselling.
Maintained store cleanliness and merchandise display.
Supported department manager in stock receiving and visual merchandising.
Recognized for consistent customer service excellence and product knowledge.
Education
Bachelor of Computer Applications - Computer And Information Systems
Poorvanchal University
Varanasi03-2013
Skills
- Retail Operations Management
- Team Leadership and training
- Visual Merchandising
- Inventory and stock control
- Customer Relationship Management
- kPI and sales target achievement
- Store audits and loss prevention
- Staff Scheduling and roaster planning
- Staff training
Accomplishments
Awarded Best Department Manager [X times] for exceptional team performance and sales growth.
Grew department sales by [X]% YoY through effective planning, merchandising, and staff motivation.
Promoted from Fashion Assistant to Department Manager within [X] years of joining.
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Technical Skills
POS Systems (e.g., SAP, Oracle, Retail Pro)
Microsoft Excel, Word, Outlook.
Stock Management Tools
Certification
Retail Management Course.
Visual Merchandising.
hobbies
Travelling.
Meeting new people.
Watching Cricket
Reading Books.
Timeline
Department Manager
Aditya Birla Retail Limited
05.2013 - 2025
Bachelor of Computer Applications - Computer And Information Systems
Poorvanchal University
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