Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Domains Handled
Work Availability
Languages
Timeline
Generic

Dinesh Kumar V

Bangalore,KA

Summary

14 Years of professional experience In the IT Industry as Business Analyst with end-to-end Product Roll Out, Product coaching, Product development, Design, Project Management & Implemented Projects in AI, CRM & Omnichannel with best Project Management Practices in Agile, Scrum & waterfall.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

LTIMindtree
03.2021 - 11.2024
  • Successfully implemented Omnichannel e-commerce application for Curry's PC world UK.
  • Reduced 60% cost in cloud infrastructure with AWS to ADOBE migration (centralized deployment) for Dyson Technologies.
  • Successfully conducted research on elastic search and search optimization for Dyson technologies.

IT Business Analyst

Arctern consulting pvt ltd
09.2020 - 01.2021
  • Act as SPOC for Business users in collaborating with vendors & QA team for functional release notes
  • Coordinate with UAT SPOC for sign off and certification for integration, enhancements, new vendor onboarding
  • Ensure test & Requirement Documents if is signed off before dev. & test activities is initiated

Business Analyst

66Degrees
08.2019 - 06.2020
  • Actively participated and manged Roll out for 3000 stores across US & Canadian markets for Target & Wallgreens stores.
  • Successfully helped image classification and achieved 97% accuracy in image detection in Open AI models.
  • Monitored market trends and competitor performance and analyzed gap & Managed Software product development cycle, including prototyping designs

Business Analyst

Yash Technologies
10.2018 - 07.2019
  • Facilitate Change request by the client and help the development team understand the functionality
  • Act a change manager in converting existing processes into automated processes with the help of RPA (Robotic Process Automation) Team
  • Successfully reduced resources by 76% thereby increasing efficiency & speed in accounting.

Sr. Business Analyst

Mindpool Technologies
05.2016 - 05.2018
  • Perform duties of Business Analyst / Product Owner for B2B suppliers and partners applications.
  • Ensure Backlog grooming, Detailed User Stories for Sprint Planning i.e., both web & mobile applications
  • Work with a team of geographically distributed team & reduced 85% of tickets and reduced incoming calls on customer support for queries.

Business Analyst

Exide Life Insurance
11.2014 - 05.2016
  • Involved in all the phases of Requirement gathering, Analysis & Documentation during OpenText Exstream Implementation
  • Successfully Implemented Web User Interface for CRM teams for pre & post sales support, reduced customer visit for queries by 85%
  • Successfully Implemented Reports for Document composition, RTO (Return to Origin) tracking

Associate Consultant | Business Analyst

Wipro InfoTech
04.2010 - 11.2014
  • Coordinated & Managed User Acceptance Testing with the stakeholders
  • Involved in workshops, Trainings & successfully implemented SAP & CRM order details integration.
  • Successfully implemented e-governance transformation project with ERP applications across 15 locations with 100% success rate.

Education

MBA - Marketing & Change Management

ICFAI Business School
Bengaluru
04.2010

B.com - Finance & Accounting

Bangalore University
Bengaluru
05.2007

Skills

  • Requirement Gathering, Analysis & Documentation
  • Sprint & Product Backlog Management (PBI’s)
  • E-commerce, Mobile & Web Applications
  • Design, Wireframe, Work Flow
  • Project management, Agile, Scrum, Waterfall
  • Stakeholder management
  • Process Imporvement
  • Stakeholder engagement
  • SQL
  • Python & GenAI Frameworks (RAG, AI Agents)
  • Basic Git workflow
  • JIRA & Confuence

Accomplishments

  • Successfully launched OOS - Out of Stock Solution for Cooler Screens Inc. with AI, Machine Learning & Deep Learning technologies
  • Introduced new feature for Cooler Screens Inc. as Product enhancements with the help of Deep Learning & Machine Learning
  • Successfully Automated Accounting process for Caterpillar which resulted in reduction in cost for India & China geographies
  • Successfully implemented & Rolled out e-commerce applications for United States, India, Japan & Korea locales
  • Received Appreciation from Stake Holders of Korea & India for Successful launch of Go Herbalife 2.0
  • Successfully Implemented Communication Management System at Exide as a conversion project
  • Automated Customer communication systems at Exide & Introduced Access Control Management System at Exide
  • Also Won the Galaxy best delivery Team Award for Finance Payroll Module Implementation for achieving 100% conversion with 98% Customer Satisfaction

Certification

  • Certified ScrumMaster (CSM) | Verification link: http://bcert.me/sxqpyfcqw | Badge ID: 1035675
  • GCP Machine Learning Journey from Google Academy

Domains Handled

  • E- commerce (Mobile & Web Applications)
  • CRM Communication Management System
  • Life Insurance
  • ERP - Finance & Accounts, Payroll, Employee Self Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Intermediate (B1)

Timeline

Senior Business Analyst

LTIMindtree
03.2021 - 11.2024

IT Business Analyst

Arctern consulting pvt ltd
09.2020 - 01.2021

Business Analyst

66Degrees
08.2019 - 06.2020

Business Analyst

Yash Technologies
10.2018 - 07.2019

Sr. Business Analyst

Mindpool Technologies
05.2016 - 05.2018

Business Analyst

Exide Life Insurance
11.2014 - 05.2016

Associate Consultant | Business Analyst

Wipro InfoTech
04.2010 - 11.2014

MBA - Marketing & Change Management

ICFAI Business School

B.com - Finance & Accounting

Bangalore University

Similar Profiles

CREATE PROFILE
Dinesh Kumar V