Summary
Overview
Work History
Education
Skills
Languages
Technical Competencies
Timeline
Generic
Dinesh Masih

Dinesh Masih

Gurgaon

Summary

Data-driven Business Intelligence leader with 12+ years of experience building and managing high-performing teams (15+ members) to deliver
innovative analytics solutions. Expert in descriptive analytics, process automation, and data visualization using innovative tools like SQL, Power BI, Power Platform, Tableau, Excel, VBA, and Alteryx. Enthusiastic about uncovering insights that drive strategic decision-making.

Overview

25
25
years of professional experience

Work History

Principal Consultant

Evalueserve
Gurgaon
01.2019 - Current
  • Led a Business Intelligence team to deliver customized solutions for technology clients, enhancing client satisfaction.
  • Developed and managed training programs for new technologies, improving staff proficiency.
  • Streamlined internal processes, resulting in increased team productivity and efficiency.
  • Conducted strategic business analysis, providing insights and solutions to complex problems.
  • Facilitated change initiatives, ensuring successful adaptation to new systems.

Senior Consultant

Evalueserve
Gurgaon
01.2015 - 12.2018
  • Determined areas for improvement, and implemented processes to alleviate problems.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Monitored technology use and program functionality, updating programs, and making changes to enhance output.
  • Developed custom solutions based on clients' strict requirements.
  • Prioritized projects and project tasks depend upon key milestones and deadline dates.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Increased client satisfaction by providing tailored consulting services, and effective problem-solving strategies.

Senior Business Analyst

Evalueserve
Gurgaon
07.2013 - 12.2014
  • Supported the leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Developed diverse reporting packages to meet the individual needs of sales, marketing, product management, and senior leadership.
  • Analyzed performance metrics to identify opportunities to increase sales.
  • Directed business analysts in executing and delivering various tactical and strategic plans.
  • Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

IT Specialist

CEB, now
03.2013 - 07.2013
  • Engineer tailored VBA solutions supporting needs of professional service and tech industries.

Senior Business Analyst

Dinesh Masih
Gurgaon
01.2011 - 02.2013
  • Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Developed custom solutions based on clients' strict requirements.
  • Prioritized projects and project tasks depend upon key milestones and deadline dates.

Subject Matter Expert

Quatrro Analytics and Management Pvt. Ltd
10.2007 - 01.2011
  • Identifying and formulating new strategies to minimize Credit Card fraud risk. Maintain the reporting framework including timely reporting on developing risk and defined frequency reports Analysis reports, follow-up on action
  • Conduct root cause analysis for loss incidents as and when these are encountered, ensuring proper mitigating actions are put in place by company, and tracked till closure

Finance Manager

Campus Crusade For Christ Inc
04.2002 - 02.2007
  • I was providing financial and accounting management and direction in the overall programs of the Cru, in compliance with donor requirements and Generally Accepted Accounting Principles
  • I Ensure the financial integrity of the operation with regards to controls, systems, financial reporting, and resource development
  • I Manage administrative function and establish internal administrative systems and controls
  • I Contribute fully to implementation and oversight of technical assistance to NGO members in the area of financial accounting and management. I was making sure all the financial activities are according to Budget.

Student Counselor

Campus Crusade For Christ Inc
Gurgaon
07.2000 - 03.2002
  • Providing educational and personality-development counseling.
  • Established and supervised peer-counseling and peer-tutoring programs.
  • Encouraged open dialogue between students regarding their feelings, thoughts, experiences .
  • Conducted group sessions to address issues such as bullying, drug abuse, and conflict resolution.

Education

Master of Arts - Sociology

CSJM University, .U.C College
Kanpur, Batala
04-2010

Bachelor of Arts - Arts

B.U.C College Batala
Batala, Punjab
04-2000

Higher Secondary Examination - 12th Class

Delhi United Christian Sr. Sec. School
New Delhi
04-1997

Secondary Examination (SSLC) - 10th Class

Delhi United Christian Sr. Sec. School
New Delhi
04-1995

Skills

  • Technical integration
  • Solution planning
  • Data analytics
  • Technology implementation
  • Project management
  • Organizational development
  • Team collaboration
  • Business analysis

Languages

Hindi
First Language
English
Advanced (C1)
C1

Technical Competencies

  • SQL
  • Power BI
  • Power Plateform
  • Alteyrx
  • Tableau
  • Advanced Excel
  • VBA

Timeline

Principal Consultant

Evalueserve
01.2019 - Current

Senior Consultant

Evalueserve
01.2015 - 12.2018

Senior Business Analyst

Evalueserve
07.2013 - 12.2014

IT Specialist

CEB, now
03.2013 - 07.2013

Senior Business Analyst

Dinesh Masih
01.2011 - 02.2013

Subject Matter Expert

Quatrro Analytics and Management Pvt. Ltd
10.2007 - 01.2011

Finance Manager

Campus Crusade For Christ Inc
04.2002 - 02.2007

Student Counselor

Campus Crusade For Christ Inc
07.2000 - 03.2002

Master of Arts - Sociology

CSJM University, .U.C College

Bachelor of Arts - Arts

B.U.C College Batala

Higher Secondary Examination - 12th Class

Delhi United Christian Sr. Sec. School

Secondary Examination (SSLC) - 10th Class

Delhi United Christian Sr. Sec. School

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