Dinesh Pratap Singh
Burari
Summary
Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.
Overview
3
3
years of professional experience
Work History
Department Manager
Zudio
Prayagraj
05.2024 - 07.2024
- Owned by the Tata Group.
- Initiated Zudio retail presence with the first store launch in Bangalore during 2018.
- Led growth initiatives for prominent retail brand.
Department Manager
Zudio
Varanasi
10.2023 - 05.2024
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Utilized technology and software for inventory management and sales reporting.
Sales Officer
Zudio
Delhi
10.2022 - 10.2023
- Managed HR and Accounts.
- Trained and mentored junior sales representatives and team members.
Sales Associate
Zudio
Lucknow
07.2021 - 10.2022
- Conducted inventories on a regular basis to track stock levels.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in market place.
- Engaged customers in friendly, professional dialogue to determine needs.
- Upsold additional items based on customer interests and needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Bachelor of Arts - English Education, Social Science
RMLA University
Ayodhya04-2023
Senior Secondary Education - Science
U.P. Board
06-2020
Higher Secondary Education - Science
U.P.Board
04-2018
Skills
- Decision-making
- Customer engagement
- Proficient in MS Office
- Department leadership
- Operations management
- Vendor relationship management
- Staff hiring and retention
- Visual merchandising
- Proficient in SAP Financial Controlling
- Advanced Excel Proficiency
- Training and development
- Staff management
Place
New Delhi, Delhi
Employmentstatus
Full time
Languages
- English
- Hindi
Roles And Responsibilities
- Handling Men's wear & western wear department 5400 sqft.
- Enforce all company policies and procedures health safety and security.
- Morning Process and Closing process.
- Maintain high level customer service.
- Team handling.
- Staff training with activity.
- Focus on Customer Feedback.
- Sales targets are being achieved as per SOP.
- Stock Replenishment.
- Ensure V.M activities as per the standard.
- Handling customer queries.
Personal Information
- Father's Name: Mr. Hakim Singh
- Mother's Name: Mrs. Kiran Singh
- Date of Birth: 04/02/02
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Department Manager
Zudio
05.2024 - 07.2024
Department Manager
Zudio
10.2023 - 05.2024
Sales Officer
Zudio
10.2022 - 10.2023
Sales Associate
Zudio
07.2021 - 10.2022
Bachelor of Arts - English Education, Social Science
RMLA University
Senior Secondary Education - Science
U.P. Board
Higher Secondary Education - Science
U.P.Board
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