Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
LEAD SCRUM MASTER
Saint Gobain India Pvt Ltd
02.2023 - Current
Created comprehensive user stories with clear acceptance criteria to guide development efforts.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Managed product backlog effectively, prioritizing high-value items for faster completion.
Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
Streamlined release processes through close coordination between development teams and operations staff.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Kanban board – Created and maintained projects in Kanban board for deployment activities
Created workflow with Jira team for approvals and user restrictions
Service now – Experienced in handling customer support tool and handle users with Change request and incidents Power BI – Created Power BI dashboard for Deployment team to forecast the Deployment goals, Dashboard for Feedback and Development team to visualize the work
Grafana – Created Grafana Dashboard for Management to visualize the consumption of energy, CO2 and various factors of manufacturing.
LEAD BUSINESS ANALYST
Saint Gobain India Pvt Ltd
03.2022 - 02.2023
Scrum Master – Creating project, Sprint Poker, Sprint Planning, Sprint retrospective, Create and handle tickets to development team based on the weightage for sprint, Backlog Prioritization
Leading WMS Implementation with team size of 3 on implementation of WMS application to internal customers
Achieved timely delivery of critical projects through effective prioritization of tasks based on urgency, importance, dependencies, resources availability.
Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
Improved data-driven decision-making by developing comprehensive reporting tools and dashboards for key performance indicators using Grafana.
Increased team productivity through effective communication, collaboration, and resource management strategies.
Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
SENIOR IMPLEMENTATION CONSULTANT
Cellarstone
03.2021 - 03.2022
Implementation of CRM module Gathering new requirements, developing test cases and configuration document Worked in Google Cloud platform for ETL purposes.
Exceeded performance targets, consistently delivering high-quality implementations ahead of schedule and under budget.
Achieved significant cost savings for clients by recommending appropriate solutions aligned with their business objectives and budgets.
Provided subject matter expertise in complex integration projects, ensuring seamless data transition between legacy systems and new platforms.
TECHNO FUNCTIONAL CONSULTANT
Proconnect Integrated Logistics
02.2017 - 03.2021
ERP (WMS & TMS) Functional consultant Heading WMS and TMS implementation - RAMCO Logistics Suite SAP -EWM implementation for Redington Integration with customer system using API, Postman Automation with WMS RAMCO Admin activities of configuration and implementation Data analytics & Data visualization via Python Functional Trainer - Training & development and Cross Functional Key Accounts Manager Process improvement projects - Good Warehousing Practices
Developed customized applications to improve overall functionality, ensuring seamless integration with existing systems.
Mentored junior team members in both technical and functional aspects of consulting engagements.
Provided subject matter expertise in complex integration projects, ensuring seamless data transition between legacy systems and new platforms.
Developed comprehensive documentation detailing system architecture, design specifications, test plans, training materials, and user guides.
Maintained strong relationships with clients through regular communication updates on project progress, addressing concerns and gathering feedback for continuous improvement.
Managed end-to-end project life cycles, from initial planning and requirement gathering to final delivery and post-implementation support.
Project 3
Ashok Leyland
08.2019 - 03.2020
Ashok Leyland is a leading partner in automobile industry
Implemented WMS in an in-house manufacturing warehouse
Head speared on gathering the sand model of business operations at warehouse
Gathering and documenting test cases of various scenarios of inbound and outbound operations
Involved in custom defined reports like shipping labels, packing list
Worked in integration with customer ERP, field mapping, testing the functioning of integration using post man.
Project 2
Aeques
04.2019 - 08.2019
Aeques is a leader in manufacturing toys, Implemented WMS and TMS in their manufacturing warehouse
Worked in change management as per the customer requirement
Configuration of Replenishment, cycle count process Involved in the development of space utilization reports, Bin utilization report
Project 1
Redington India
02.2018 - 03.2019
Redington is a leading partner in imports and warehousing of multiple verticals Head speared in gathering the operation model and converted into sand models
Integration with SAP EWM for WMS and Logistics with various touchpoints Training to users
Worked in integration of TMS module, delivering dispatch and shipment details, automated with the logistics provider.
SOFTWARE DEVELOPER
Oramate Tenchologies
10.2013 - 02.2017
Techno functional Query optimization using SQL Trace
Team Member – Manufacturing (Shift Leader & Quality) at Saint-Gobain India Pvt. Ltd – Glass BusinessTeam Member – Manufacturing (Shift Leader & Quality) at Saint-Gobain India Pvt. Ltd – Glass Business