Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
Work History
Customer Service Associate Non-voice
Teleperformance
Bengaluru
12.2023 - 03.2024
Provided Customer care Chat Support to the customers of lululemon.com from Teleperformance
Digital Interactive Executive
[24]7.ai India
Bengaluru
02.2021 - 01.2023
Provided Customer care Chat Support to the customers of Sears Parts Direct and Target.com from [24]7.ai India.
Project Executive
Caritor Solutions India Private Ltd
Bengaluru
10.2018 - 01.2020
Provided backend support for Bescom Integrated Control Center
Tomanageandmonitornetworkequipmentsandtotroubleshoottheerrors onWindows, Linux servers, virtual servers and as well as Esxi machines
Troubleshooting problems regarding windows, MS office.
Education
BE IN ELECTRONICS AND COMMUNICATION -
VTU
01.2020
DIPLOMA IN ELECTRONICS AND COMMUNICATION -
DTE
01.2015
SSLC -
KSEEB
01.2011
Skills
Communication
Focus
Decision Making
Integrity
Influencing
Team Collaboration
Customer Support
Accomplishments
Received an Excellency certificate from Bharat Electronics, A Govt. of India Enterprise, and Ministry of Defense for Project - was part of Project which was about "ANTENNA TILTING SYSTEM" for Naval System
Participated in the Engineering Fair - 2015 held at Visvesvaraya Industrial and Technological Museum, Bangalore.
Successfully completed the workshop on Electronics Surveillance Systems Technology and Applications.
Successfully completed workshop at M.S Ramaiah Polytechnic, Bangalore.