Dinesh Sachdev

• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
• Prioritized and allocated valuable resources to meet business targets.
• Drove strategic improvements to enhance operational and organizational efficiencies.

• Build Global Delivery Centre in India from start till stable state
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Monitored office workflow and administrative processes to keep operations running smoothly.

Client : Worldline (worldline.com)

• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Conduct Offshore Captive Business Analysis to boost offshore
• Ensure Delivery at Right Cost Model for all RFP
• Use Right Synergy/Balance between various offshore centers and Business Unit
• Align Technical Strategy designed for Worldline with Offshore Centers to be prepared for Skills/Knowledge
• Engagement Manager between Offshore Supplier and Business
• Stakeholder Management from Business/Global/Offshore
• Handling Cultural Diversity across various countries

Client : Nokia Siemens Network

• Transition of 63 applications in aggressive timeline
• Setting up the ODC from start
• Building a Team size of 150 from start
• Developing Capability and Competency based on business structure
• People Management
• Process/Operation Excellence
• Financial Health of the Cluster – PNL
• Business growth with Right Customer Engagement

Client : KPN (www.kpn.com)

• Global Outsourcing Strategies
• Atos Branding
• Quality of client Deliverables
• People Management
• Part of Pre-Sales Team

Client : Verizon and Polo Ralph Lauren

• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.
• Identified plans and resources required to meet project goals and objectives.
• Planned, designed, and scheduled phases for large projects.
• Negotiated and managed third-party contracts related to project deliverables.
• Pre Sales Activities