Accomplished Specialist with 8 years expertise in Windows Server management and virtualization. Proficient in Azure and VMware. Demonstrated leadership in designing secure AD environments and optimizing backup solutions. Strong problem-solving skills and effective communication ensure seamless IT operations and compliance with industry standards.
Server Management (Windows & AD)
· Hardened Windows servers and enforced security policies aligned with compliance standards. Designed and supported Windows Failover Clusters for high availability (Hyper-V, SQL).
· Provided L3 support for IIS, FTP, SSL, and app pool issues.
· Administered multi-site AD: user/group management, OU/GPO design, replication, and trust setup. Audited AD, DNS, GPOs; created and tested GPOs with WMI filtering and item-level targeting.
Virtualization (Hyper-V, Azure, VMware)
· Managed Hyper-V clusters, VM creation, snapshots, and failover.
· Handled Azure infra: resource groups, VMs, blob storage, recovery vaults.
· Designed optimized AVD environments (FSLogix, image builder, autoscaling via Azure Monitor). Administered VMware ESXi 6.7/7.0 and vCenter: vMotion, HA, patches, templates, snapshots.
Backup & Storage
· Managed backups using Veeam, Azure, and HP Data Protector.
· Performed DR drills and resolved storage (SAN/NAS/DAS) issues.
· Provisioned storage (NFS, iSCSI, RAID) and maintained audit-ready backup infra.
Server Management (Windows & AD)
· Managed data center operations: server installation, storage setup, cabling, and hardware troubleshooting (HPE, Dell, Simplivity).
· Designed and maintained secure Active Directory environments (OU, GPO, DC).
· Performed AD health checks, replication, user/group management, and policy configuration.
· Applied security best practices and enhanced HPE tech skills through hands-on and vendor training.
Virtualization (Hyper-V & VMware)
· Deployed VMware Horizon 7 and Citrix Xen VDI; provided knowledge transfer to local IT. Administered ESXi hosts, vCenter, VMware Data Protection, and Horizon environments.
· Handled VM migrations, snapshots, cloning, and performance monitoring.
· Partnered with L3 teams for RCA and incident resolution.
Backup & Storage
· Managed Veeam, HP Data Protector, and Azure snapshots to ensure backup/recovery compliance. Installed and supported HPE 3PAR, NAS, MSL Tape, and StoreOnce solutions.
Maintained regular backups across hybrid environments.
AD & Server Management
· Created users, groups, OUs; managed folder access and domain joins (2008–2016).
· Installed Windows OS and used various Windows admin tools for daily operations.
Microsoft Office 365
· Managed mail users, DLs, and contacts; handled mailbox delegation and licensing.
· Performed mail tracking and domain whitelisting via Exchange Admin Center.
Virtualization (VMware & Hyper-V)
· Created and managed VMs using VMware vSphere/vCenter and Hyper-V.
· Handled snapshots, templates, clones, and VM performance monitoring.
Windows Administrator Windows 2012, 2016, 2019 and 2022 Server Platforms DHCP, DFS, WSUS, FTP, IIS, WSUS AD, GPOs, OUs, AD DS, ADUC, DNS
· Provided L3 support for escalated issues, ensuring stability and SLA compliance (ServiceNow, Delinea).
· Handled incidents, changes, and problems under ITIL framework.
· Acted as SME for technical reviews and change approvals
· Contributed to service and project tasks.
· Collaborated with on-site/data center teams to resolve infrastructure issues.
· Delivered knowledge transfer and onboarding support to junior staff.
CCNA - July 2019