Technically Sophisticated Professional with over 12+ years of experience in design, implementation, configuration and administration of Office 365, SharePoint Server, IIS Administration, Exchange Online, Windows Server, Active Directory, Intune, and Azure cloud platform.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Lead Architect - Technology
Cognizant
Coimbatore
06.2017 - Current
Collaborate with business stakeholders to understand their collaboration requirements and translate them into effective Microsoft 365 solutions and all of its related core technologies including Azure AD, Exchange Online, Teams, OneDrive, Intune, DLP, SharePoint, AAD Connect, Federation, Cloud App Security, Azure Information Protection, Azure Rights Management and Viva.
Develop solution designs, workflows, and best practices to enhance collaboration and knowledge sharing.
Lead the implementation of Microsoft 365 collaboration solutions, including planning, deployment, and migration activities. Ensure proper integration with existing systems and platforms, minimizing disruption to end-users.
Develop training materials and deliver training sessions to end-users, promoting the effective use of Microsoft 365 collaboration tools. Drive user adoption and change management strategies to ensure maximum utilization of the platform's features and capabilities.
Establish governance policies, security controls, and compliance standards for Microsoft 365 collaboration tools. Monitor and enforce these policies to maintain data integrity, confidentiality, and availability.
Provide technical support and troubleshooting assistance to end-users, addressing issues related to Microsoft 365 collaboration tools. Act as a subject matter expert and collaborate with IT support teams to resolve complex problems.
Stay up to date with the latest Microsoft 365 collaboration tools, features, and industry best practices. Identify opportunities for process improvement and propose innovative solutions to enhance collaboration capabilities.
Highest level of escalation for support and troubleshooting in resolving problems and responding to relevant M365 tickets.
Design, Implement and Administer enterprise SharePoint Server (2010, 2013 and 2016) solutions and other Collaboration technologies. Support Installation and configuration of SharePoint servers and farm [Test, Dev, Pre-Prod, Prod, DR] on both On-premises and Cloud.
Installation of service packs, cumulative updates and hot fixes (all environments) by following the Change management process. Assist or coordinate with other teams to conduct failover /disaster recovery testing.
I.T.Analyst
Tata Consultancy Services
Chennai
07.2016 - 06.2017
Support the installation, configuration, security, operation, and maintenance of SharePoint server farms.
Perform SharePoint administrative activities such as site collection management, backup, restore and issue resolution.
Monitoring the performance of SharePoint servers and troubleshot SharePoint application issues.
Planning and implementation of Service Packs and Cumulative Updates for SharePoint servers by following Change Management process.
Supporting SharePoint migration to SharePoint Online
Providing support for M365 services and solving technical issues.
Senior Systems Engineer
Infosys
Bangalore
03.2011 - 06.2016
Worked as a SharePoint Subject Matter Expert for Collaboration Platform and responsible in maintaining, troubleshooting, Capacity planning, backup and monitoring of the SharePoint server farm
Played a lead role in hosting internal SharePoint platform on Internet using Citrix technology for Collaboration with external clients
Planning and implementation of Disaster Recovery solution for SharePoint Intranet and Internet platform
Maintenance and Administration of SharePoint Databases hosted on Microsoft SQL Server
Capacity planning, sizing and maintenance of the service as per ITIL standards