Dinesh Kumar M
Sales Manager
Chennai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
16
16
years of professional experience
Work History
Sales Manager
Equitas Small Finance Bank
07.2024 - Current
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
Sales Manager
Capital India Finance Ltd
11.2023 - 05.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Empanelling the reputed DSA for the business
- Marketing activity for Direct leads source
Area Sales Manager
Credenc Web Technologies Pvt Ltd
02.2022 - 04.2023
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Relationship Manager
Equitas Small Finance Bank
09.2021 - 02.2022
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Relationship Manager
Varthana Finance Pvt Ltd
02.2021 - 07.2021
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Empanelling the Institute to support the loan for their certification program
- Presenting the product to the Institute to sign MOU agreement for the business.
- Closely co originating with operation and credit team to make sure to provide hassle free service.
Sr. Operations Executive
Financekar Pvt Ltd
10.2018 - 05.2020
- Implemented robust risk management strategies to minimize potential threats to business operations.
- Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
- Championed quality control measures, resulting in improved products or services delivered to customers consistently exceeding expectations.
- Reduced employee turnover rates by fostering a positive work environment and providing opportunities for professional development.
Relationship Manager
Avanse Financial Services Pvt Ltd
09.2015 - 01.2018
- Enhance the existing consultant business and empanelling the new consultant business for an additional business.
- Constantly travel through the process to support student visa and for their education loan.
- Closely working with consultant and the customer to structure the education loan accordingly.
Marketing Executive
The Chopras Overseas Education Consultancy
08.2008 - 08.2015
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
Education
BA Economics
University of Madras
Chennai, India01-2008
Higher Secondary Certificate
Chennai, India01-2005
Senior Secondary Certificate
Chennai, India01-2003
Skills
Sales operation
Sales team training
Risk Management
Solution selling
Professional cricket player
I am a professional cricket player where we have a strong team and practicing and participating the tourments.
Timeline
Sales Manager
Equitas Small Finance Bank
07.2024 - Current
Sales Manager
Capital India Finance Ltd
11.2023 - 05.2024
Area Sales Manager
Credenc Web Technologies Pvt Ltd
02.2022 - 04.2023
Relationship Manager
Equitas Small Finance Bank
09.2021 - 02.2022
Relationship Manager
Varthana Finance Pvt Ltd
02.2021 - 07.2021
Sr. Operations Executive
Financekar Pvt Ltd
10.2018 - 05.2020
Relationship Manager
Avanse Financial Services Pvt Ltd
09.2015 - 01.2018
Marketing Executive
The Chopras Overseas Education Consultancy
08.2008 - 08.2015
BA Economics
University of Madras
Higher Secondary Certificate
Senior Secondary Certificate
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