Dinesh Kumar Perumal
Bangalore
Summary
Dynamic Site Reliability Engineer with a proven track record at IBM, excelling in infrastructure governance and automation. Expert in HP 3PAR and cloud storage architecture, I led initiatives that reduced operational costs by 20% while enhancing team performance through effective leadership and technical documentation.
Overview
15
15
years of professional experience
Work History
Site Reliability Engineer
IBM
Bangalore
04.2023 - Current
- Participated in on-call rotations, providing support to GSA File services and incident management to maintain 100% operating for customers without any issues.
- Executed comprehensive test plans for new GSA storage applications, ensuring adherence to functional and non-functional requirements and services such as NFS, CIFS, etc.
- Managed and resolved complex technical issues related to infrastructure, services(File), and applications(Global Storage).
- Performed root cause analysis of system failures, identifying areas for improvement and preventing future incidents.
- Established a knowledge base and documentation for operational procedures and troubleshooting guides.
- Managing the security tools to implement security best practices and mitigate potential vulnerabilities.
- Utilized open-source tools and technologies (e.g., Ansible, Jenkins) to automate and manage infrastructure.
- Developed custom scripts and tools to automate infrastructure management tasks, reducing operational overhead.
- Utilized performance analysis tools (e.g., Dynatrace, Nginx) to identify and resolve system bottlenecks and improve performance.
Associate Manager - Service Delivery (Storage) VPC
DXC Technologies
Bangalore
11.2020 - 04.2023
- Successfully migrated a legacy storage to a new platform storage, reducing costs and improving performance.
- Led a team of engineers in developing and implementing a comprehensive IT infrastructure governance framework.
- Applied a proactive monitoring system to identify and resolve IT issues before they impact business operations.
- Developed and executed infrastructure capacity planning and forecasting to meet future business demands.
- Designed and decommissioned SAN switches to achieve the 20% reduction in operating costs.
- Implemented a storage replication solution to provide data redundancy and protection against data loss.
- Executed regular storage audits to identify and eliminate data duplication, resulting in a 15% reduction in storage requirements.
Senior Engineer / Storage Consultant- GITS
CenturyLink Technologies
Bangalore
06.2019 - 11.2020
- Managed and maintained a large-scale storage infrastructure consisting of over 1000 servers and 50 petabytes of data.
- Executed regular storage audits to identify and eliminate data duplication, resulting in a 15% reduction in storage requirements.
- Performed root cause analysis of storage incidents to identify and resolve underlying issues.
- Collaborated with network and server teams to ensure optimal storage performance and availability.
- Implemented a storage replication solution to provide data redundancy and protection against data loss.
- Provided technical guidance and support to end users on storage related issues.
Senior Administrator – Storage Operations & Transitions
Wipro Technologies
Coimbatore
10.2017 - 06.2019
- Led a team of 5 storage engineers, resulting in a 20% reduction in storage costs and a 30% improvement in storage utilization.
- Successfully transitioned and onboarded multiple client accounts through shared service models, achieving 100% compliance and reducing onboarding time by 20%.
- Deployed Nasuni with Azure Blob Storage, achieving 30% cost savings and migrating 50 TB of customer data.
- Enhanced skills in hybrid cloud storage architecture and secure data migration strategies.
- Migrated 200TB of NAS / CIFS data from Isilon to NetApp C-Mode with minimal downtime, should be improved storage efficiency by 25% and enhancing my expertise.
IT Analyst – DC Operations & Design
Tata Consultancy Services
Chennai
10.2014 - 10.2017
- Designed and deployed VMware for testing and supervised HP-UX environments with HP 3PAR storage and StoreOnce backup, improving infrastructure efficiency by 25% and reducing backup costs by 20%.
- Implemented HP Data Protector and Trend Micro antivirus solutions for 4,000+ clients, achieving 100% compliance with security standards and reducing malware incidents by 30%.
- Executed Deep Security and Sanovi DR solutions, ensuring zero data loss and improving disaster recovery readiness by 40%.
- Delivered VMware testing environments, enhancing system reliability and reducing deployment time by 15%.
- Gained advanced expertise in enterprise storage architecture, backup automation, and security hardening during implementation.
Application Engineer
Crown Solutions India Pvt Ltd
Chennai
06.2011 - 10.2014
- Supported IBM AIX systems and V7000 storage arrays.
- Directed flash copies for UAT and testing environments.
- Provided L2/L3 support for HA cluster and storage configurations.
Education
Bachelor of Science - Computer Engineering
Jayam College of Engineering And Tech
Dharmapuri11-2009
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Skills
- HP 3PAR and NetApp
- Pure storage solutions
- HP MSA and Nimble
- Security management practices
- Root cause analysis techniques
- IT infrastructure governance
- Storage capacity planning
- Cloud storage architecture
- Technical documentation skills
- Team leadership abilities
- System monitoring tools
- Scripting languages proficiency
- Continuous integration processes
- Storage systems expertise
- Linux and Windows administration
- Web server management
- Security best practices implementation
- Infrastructure design principles
- Microsoft Azure services
- Nasuni cloud solutions
- ServiceNow platform knowledge
- Dynatrace monitoring tools
- Ansible automation skills
- IBM V/DS series expertise
- Dell hardware knowledge
- AIX and HPUX systems administration
- VMware virtualization technologies
- Oracle cloud infrastructure management
- Terraform infrastructure as code skills
- HP Data Protector backup solutions
- Veeam backup and recovery tools
- Python scripting
Accomplishments
- Earned recognition at DXC Technologies for delivering exceptional service and demonstrating technical leadership across critical projects.
- Received an award at CenturyLink for proactive problem-solving during high-impact changes, ensuring uninterrupted service delivery.
- Successfully led client onboarding transitions at Wipro and designed robust data center strategies at TCS, improving operational efficiency and scalability.
Action Plan Ongoing Learning
- Enhancing automation skills by learning Python API development (FastAPI/Flask) for integration and process efficiency.
- Advancing knowledge in OWASP Top 10 security principles to strengthen system hardening and application security.
- Exploring Quantum Computing fundamentals to stay ahead in emerging technologies.
Timeline
Site Reliability Engineer
IBM
04.2023 - Current
Associate Manager - Service Delivery (Storage) VPC
DXC Technologies
11.2020 - 04.2023
Senior Engineer / Storage Consultant- GITS
CenturyLink Technologies
06.2019 - 11.2020
Senior Administrator – Storage Operations & Transitions
Wipro Technologies
10.2017 - 06.2019
IT Analyst – DC Operations & Design
Tata Consultancy Services
10.2014 - 10.2017
Application Engineer
Crown Solutions India Pvt Ltd
06.2011 - 10.2014
Bachelor of Science - Computer Engineering
Jayam College of Engineering And Tech