Dineshkumar Thiyagarajan

Group product manager for the workforce management portfolio leading a team of 20 product owners to enable SAAS innovation and drive new and migration customer success in symplr.

• Engaged with early adaptor customers to identify product improvement opportunities and leveraged customer data metrics contributing to increased customer satisfaction through targeted product enhancements.
• Collaborated with sales, customer success, and marketing to launch new features, contributing to $3.5M in additional ARR.
• Led the rollout strategy for new features and the release management process to ensure customers get the desired value from each and every product release.
• Led cross functional teams in building high impactful features to launch successful products on time by creating a culture of high collaboration, providing attention to details and mentorship.

Additional Contributions:

• Spearheaded the implementation of Gen AI across the entire product team at symplr, resulting in enhanced efficiency for product operations.
• Established a learning culture in symplr India office by initiating book club and lunch and learn.

Associate product manager for the data analytics division of a population health management product. Managed a small team of product analysts utilizing advanced analytics and business intelligence to drive outcomes.

• Evaluation and working knowledge on various
  business intelligence tools such as Tableau, Power
  BI, Report Builder, Pyramid BI and Pentaho.
• Technology evaluation - application of Natural
  Language Processing and Data Lakes in
  population health management Vendor
  evaluation – Analyzing the vendor solutions to find
  the right fit Business Case evaluation, pricing and
  ROI analysis.
• Mentored junior team members in product management best practices while contributing to a positive corporate culture.

Key Achievements: Collaboratively worked with product marketing to define value based pricing for the analytics product which contributed to sign off business deals worth $2M+ revenue.

Product owner leading the configuration, pricing and order management products in the converged infrastructure division of EMC.

• Collaborated with cross-functional teams to develop high-quality products that met customer needs.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.

Functional consultant working in customer premises collaborating with various stakeholders to define requirements for complex projects.

• Conducted detailed requirements gathering sessions with stakeholders, enabling accurate scoping of projects and faster delivery times.
• Enhanced client satisfaction by identifying and addressing functional gaps in business processes.