Tableau
Dinesh Babu S
Senior Executive, Operational Control Center
Gurgaon
Summary
Dynamic and results-oriented aviation professional with 5 years of experience in Operational Control Centre,within the fast-paced environment of the airline industry. Proven track record of optimizing operational efficiency, ensuring on-time performance, and maintaining the highest standards of safety and quality. Proficient in utilizing advanced technology and data analytics tools to monitor and coordinate flight operations, crew scheduling, and resource allocation. Adept at leading cross-functional teams, fostering collaboration, and implementing strategic initiatives to drive continuous improvement. Committed to upholding airline's reputation for reliability and excellence in customer service.
Overview
5
5
years of professional experience
3
3
Languages
1
1
Certificate
Work History
Senior Executive
InterGlobe Aviations Ltd. "Indigo Airlines"
03.2023 - Current
- Ensures that each flight is closed-out in Navitaire for every departure from every station, and coordinates with stations when information is incomplete or incorrect.
- Coordinate Estimated Zero Fuel Weight (EZFW)/ Actual Zero Fuel Weight (AZFW) with the airport staff and the actual passenger headcount.
- Ensures the integrity of both aircraft times and passenger loads between Navitaire and AIMS databases.
- Plans/coordinates with the Commercial staff regarding the re-scheduling / combinations of flights on National Holidays and National Festivals.
- Responsible for disruption containment due to weather, industrial unrest, etc.
- Responsible for tracking the status of special loads being carried on various flights.
- Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
- Assist in the Preparation of monthly Status Reports on various delay data, collate and analyse the delays detail monthly, quarterly and annually.
- Generate, maintain, and analyse present daily/ weekly/ monthly reports.
- Standardize similar reports across departments and teams.
- Undertake Trend Analysis of delay Data.
- Aim at increasing productivity by developing automated applications and coordinating information requirements.
- Coordination with SmartLynx Charter Airlines in Indigo Operations.
Executive
InterGlobe Aviations Ltd. "Indigo Airlines"
10.2021 - 03.2023
- Record delays for all delays on IndiGo Network in timely order with fleet of almost 300 aircraft and on an average 2000 flights on daily basis.
- Planning and monitoring entire network flight movement; coordinating and performing real-time analyses on information provided by en-route stations about Commercial, Transit, Special Load Requirements, etc.
- Coordinate flight movements with all Stations to ensure smooth flight over the network.
- Monitoring progressive delays closely to provide accurate and timely information to OCC Controller whenever Commercial considerations exist, to mitigate potential problems and flight delays.
- Works with stations to help find solutions when irregular operations cause disruptions to operations and customers.
- Analyses all Commercial delays over the network daily, and coordinates the resolution of systemic problems with the appropriate Airport Services staff.
- Ensures that the Call Centre is updated regularly on events that may impact operations (primary contact). Coordinates the rerouting of customers, during delays, cancellations, etc., with the Call Centre, and assigns queues as necessary to contact customers.
- Inputs all flight times and estimates from Navitaire into AIMS so that the Call Centre and Stations have accurate information to plan and inform our customers. This is critical during irregular operations when the impact of cascading delays can be minimized by frequent, timely, and accurate updates to both databases.
Officer
Interglobe Aviation
01.2019 - 10.2021
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take the bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at bay D-20 mins with all the equipment's required.
- Note down the Touch down and Chocks and convey it on R.T.
- Align the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipment's are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth, safe and the flight is on time.
Online Tutor (Part Time)
E Vidyaloka
07.2023 - Current
- Assisted students in developing study skills and strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Utilized various assessment tools to evaluate student progress and adjust instruction accordingly for optimal results.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
Bachelor's in Engineering - Aeronautical Engineering
Karpagam Institute of Technology
Coimbatore, India 04.2001 -
Skills
Team Collaboration
Timeline
Online Tutor (Part Time)
E Vidyaloka
07.2023 - Current
Senior Executive
InterGlobe Aviations Ltd. "Indigo Airlines"
03.2023 - Current
Data Analyst
01-2023
Executive
InterGlobe Aviations Ltd. "Indigo Airlines"
10.2021 - 03.2023
Officer
Interglobe Aviation
01.2019 - 10.2021
Bachelor's in Engineering - Aeronautical Engineering
Karpagam Institute of Technology
04.2001 -
Certification
Data Analyst
Software
Power BI
MS Office
Jeppesen
AIMS
NavBlue
Accomplishments
- Documented and resolved Base Transition issue which led to saving Delays.
- Collaborated with team of Flight Routing & Performance in reducing Block hours and increasing efficiency.
- Became go-to resource for Flight Scheduling.
- Increased student's grade average by 80%.
- Supervised team of 6 staff members.
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