Prafful Gupta
Noida
Summary
Results-driven MBA graduate with over 4 years of experience in relationship management and sales. Skilled in client servicing, cross-functional collaboration, and strategic decision-making. Seeking to leverage analytical skills and proven leadership in a challenging banking environment.
Overview
4
4
years of professional experience
Work History
Senior Executive
Wobnix Pvt. Ltd
01.2022 - 01.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Coordinated workflow processes to enhance productivity and operational efficiency.
- Managed inventory control systems to optimize resource allocation and reduce waste.
- Monitored and analyzed efficiency reports of associates, implementing strategies to boost productivity and address performance gaps.
- Analyzed operational data to identify trends and inform strategic decision-making.
- Conducted root cause analysis and problem-solving for operational challenges, continuously improving processes for enhanced efficiency
- Developed and maintained relationships with external vendors.
Unit Manager
ICICI Prudential
01.2021 - 01.2022
- Managed day-to-day operational activities involving workforce allocation, task monitoring, and performance tracking.
- Conducted performance evaluations and provided feedback to team members to enhance productivity.
- Supervised team of 20+ members, ensuring discipline and task completion
- Coordinated with internal departments and external partners for smooth operations
- Streamlined client onboarding processes, improving efficiency and customer satisfaction.
- Implemented process improvements that enhanced operational efficiency and reduced errors
Education
Master of Business Administration -
GLA University
01.2021
Skills
- MIS Reporting & Data Analysis (Excel)
- Manpower Planning & Shift Management
- Creative Problem-solving
- Team Collaboration
- Quality Control & Audit Readiness
- Strategic Thinking & Decision Making
- Power Point
- Teamwork and collaboration
Timeline
Senior Executive
Wobnix Pvt. Ltd
01.2022 - 01.2025
Unit Manager
ICICI Prudential
01.2021 - 01.2022
Master of Business Administration -
GLA University