DIPAK AVAKALE
Pune
Summary
Results-driven Project Coordinator with solid experience in telecom service delivery and project management. Enhanced delivery efficiency and expedited project timelines through effective planning and progress oversight. Former Operation and Maintenance Engineer, strengthened client service and network reliability. Proficient in vendor management, SLA oversight, and customer service, complemented by strong communication and collaboration skills.
Overview
3
3
Languages
8
8
years of professional experience
Work History
PROJECT COORDINATOR
Cleared Secured Services Pvt. Ltd.
01.2024 - Current
- Coordinated projects from initiation to delivery, ensuring reliable telecom outcomes aligned with stakeholder expectations.
- Accelerated timely completion by monitoring milestones and tracking progress rigorously.
- Built detailed plans, schedules, and allocations, enhancing delivery predictability across multiple projects.
- Regularly reported on project data, keeping leadership and customers informed of progress and potential risks.
Operation And Maintenance Engineer
Prompt Personnel Services Pvt. Ltd.
Pune, India
01.2023 - 09.2024
- Analysed requirements and created bespoke telecommunications solutions, increasing customer satisfaction.
- Installed and modified hardware modules to strengthen network reliability.
- Managed delivery and provisioning of IL SIP PRI and DLC, enhancing client service.
Sales Executive
Kaveri Seeds Company Limited
Pune, India
04.2018 - 08.2021
- Boosted growth and profitability by consistently achieving and exceeding sales targets.
- Enhanced customer outcomes by consistently achieving company targets with effective sales strategies.
- Facilitated better purchasing decisions by supplying accurate quotes and price information.
- Increased customer satisfaction by providing friendly, welcoming service.
- Minimised customer frustration by swiftly resolving complaints through effective problem-solving.
Education
BACHELOR OF ENGINEERING - Electronics & Telecommunication Engineering
University of Mumbai
Mumbai, MH01-2016
DIPLOMA IN ENGINEERING - Electronics & Telecommunication Engineering
Abhinav Educational Foundation
Pune01-2013
Skills
- Telecom project management
- Project management
- Telecom service delivery
- Vendor management
- SLA oversight
- Stakeholder engagement
- Network troubleshooting
- Problem solving
- Task prioritisation
- Team collaboration
- Communication skills
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Marathi
Proficient
C2
Interests
- Playing Cricket
- Book Reading
- Learning New courses
Timeline
PROJECT COORDINATOR
Cleared Secured Services Pvt. Ltd.
01.2024 - Current
Operation And Maintenance Engineer
Prompt Personnel Services Pvt. Ltd.
01.2023 - 09.2024
Sales Executive
Kaveri Seeds Company Limited
04.2018 - 08.2021
BACHELOR OF ENGINEERING - Electronics & Telecommunication Engineering
University of Mumbai
DIPLOMA IN ENGINEERING - Electronics & Telecommunication Engineering
Abhinav Educational Foundation