DIPAKKUMAR CHORVADA
DHORAJI
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
7
7
years of professional experience
Work History
Relationship Manager
HDFC BANK LTD
DHORAJI
09.2019 - Current
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Analyzed market trends and identified potential new customers through research activities.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Customer Care Executive
TECH MAHINDRA LTD
AHMEDABAD
05.2018 - 09.2019
- Maintained up-to-date knowledge of product lines, pricing plans, warranties.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
Education
BCA - Computer And Information Sciences
SAURASHTRA UNIVERSITY
JETPUR11-2013
Skills
- Customer service
- Relationship management
- Market analysis
- Sales forecasting
- Data analysis
- Client onboarding
Timeline
Relationship Manager
HDFC BANK LTD
09.2019 - Current
Customer Care Executive
TECH MAHINDRA LTD
05.2018 - 09.2019
BCA - Computer And Information Sciences
SAURASHTRA UNIVERSITY
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