Summary
Overview
Work History
Education
Skills
Skills
Timeline
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Dipanjali Mitra

Dipanjali Mitra

Mumbai

Summary

A confident and highly organised administrative professional with experience in busy office and sales field and have a great knowledge of Advanced excel,powerbi,python,Sql. I am searching a better position to prove my skills and also utilise

Overview

2
2
years of professional experience
17
17
years of post-secondary education

Work History

Bajaj Allianz Life Insurance

Senior Sales Manager
Mumbai
04.2021 - 10.2022
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Created customer databases to track and manage interactions and sales.
  • Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
  • Analyzed feedback to identify areas for improvement and enhance customer experiences.
  • Maintained high standards of customer service by building relationships with clients.
  • Advised customers about new products and assisted customers in determining best Type product for needs.
  • Obtained client information by answering telephone calls.
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.

Education

Master Degree Course Of Data Science And AI - Data Science And AI

IT Vedant Education PVT LTD
Mumbai
01.2023 - Current

55% - Nursery-12th

Modern High School
Durgapur (westbengal)
05.2001 - 09.2015

Graduation - BBA With Specilisation ( IT And System Management)

Dr DY PATIL
Pimri,pune
07.2021 - Current

Skills

New agent training

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Skills

Advance excel

Powerbi

SQL

Powerbi

Timeline

Master Degree Course Of Data Science And AI - Data Science And AI

IT Vedant Education PVT LTD
01.2023 - Current

Graduation - BBA With Specilisation ( IT And System Management)

Dr DY PATIL
07.2021 - Current

Bajaj Allianz Life Insurance

Senior Sales Manager
04.2021 - 10.2022

55% - Nursery-12th

Modern High School
05.2001 - 09.2015

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Dipanjali Mitra