Dipanjali Mitra
Mumbai
Summary
A confident and highly organised administrative professional with experience in busy office and sales field and have a great knowledge of Advanced excel,powerbi,python,Sql. I am searching a better position to prove my skills and also utilise
Overview
2
2
years of professional experience
17
17
years of post-secondary education
Work History
Bajaj Allianz Life Insurance
Senior Sales Manager
Mumbai
04.2021 - 10.2022
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Created customer databases to track and manage interactions and sales.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
- Analyzed feedback to identify areas for improvement and enhance customer experiences.
- Maintained high standards of customer service by building relationships with clients.
- Advised customers about new products and assisted customers in determining best Type product for needs.
- Obtained client information by answering telephone calls.
- Informed clients of policies and procedures.
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
Education
Master Degree Course Of Data Science And AI - Data Science And AI
IT Vedant Education PVT LTD
Mumbai 01.2023 - Current
55% - Nursery-12th
Modern High School
Durgapur (westbengal) 05.2001 - 09.2015
Graduation - BBA With Specilisation ( IT And System Management)
Dr DY PATIL
Pimri,pune 07.2021 - Current
Skills
New agent training
undefinedSkills
Advance excel
Powerbi
SQL
Powerbi
Timeline
Master Degree Course Of Data Science And AI - Data Science And AI
IT Vedant Education PVT LTD
01.2023 - Current
Graduation - BBA With Specilisation ( IT And System Management)
Dr DY PATIL
07.2021 - Current
Bajaj Allianz Life Insurance
Senior Sales Manager
04.2021 - 10.2022
55% - Nursery-12th
Modern High School
05.2001 - 09.2015
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