Summary
Overview
Work History
Education
Skills
Websites
Timeline
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DIPANJAN DUTTA

Kolkata

Summary

Dynamic Senior Analyst with Capgemini expertise in Windows Server administration and performance tuning. Proven track record in enhancing system availability through effective monitoring and patch management. Skilled in utilizing Splunk and CyberArk for cybersecurity practices, while delivering exceptional end-user support. Adept at resolving complex issues under pressure, ensuring seamless operations.

Overview

4
4
years of professional experience

Work History

Senior Analyst

Capgemini
Kolkata
03.2022 - Current
  • Troubleshot server issues, including performance tuning, monitoring, patching, and backups.
  • Installed, configured, and maintained Windows Server OS across multiple environments.
  • Managed patch deployment using BigFix Console.
  • Used Splunk to monitor server performance and ensure high availability.
  • Tracked and resolved support tickets using ServiceNow.
  • Provided end-user support for Citrix XenApp-based applications.
  • Administered and maintained CyberArk PAM to secure privileged account access.
  • Worked flexible hours to resolve off-hour and weekend system emergencies.

Education

B.Tech - Computer Science & Engineering

Guru Nanak Institute of Technology
Kolkata
08.2019

Higher Secondary -

Chittaranjan High School
Chittaranjan
06.2015

Madhyamik -

Deshbandhu Vidyalaya Boys
Chittaranjan
04.2013

Skills

  • Windows Server
  • Server administration
  • Performance tuning
  • Patch management
  • Cybersecurity practices
  • System monitoring
  • IT service management
  • BigFix
  • Splunk
  • ServiceNow
  • CyberArk
  • Citrix XenApp

Websites

Timeline

Senior Analyst

Capgemini
03.2022 - Current

B.Tech - Computer Science & Engineering

Guru Nanak Institute of Technology

Higher Secondary -

Chittaranjan High School

Madhyamik -

Deshbandhu Vidyalaya Boys

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DIPANJAN DUTTA