Dipankar Chakraborty
KOLKATA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Leader
Sai Consultancy and services PVT. LTD.
Kolkata
10.2023 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained positive working relationship with fellow staff and management.
Travel Agency Manager
Chakraborty Travels
Kolkata
02.2021 - 07.2023
- Managed daily operations of the travel agency including staff management and budgeting.
- Maintained relationships with airlines, hotels, cruise lines, insurance providers, and other vendors in order to secure competitive pricing for customers.
Team Leader
Kotak Life
Kolkata
08.2017 - 09.2019
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Established clear expectations for employees, providing guidance when needed.
Area Sales Executive
Magma Fincorp
Kolkata
04.2013 - 05.2017
- Developed and implemented strategic sales plans to increase revenue and market share.
- Built strong relationships with existing customers to maintain loyalty and generate repeat business opportunities.
- Implemented creative sales and marketing strategies to assist sales team with reaching targets.
Education
High School Diploma -
WBCHSE
KOLKATA03-2011
Secondary Examination - General
WBBSE
KOLKATA02-2009
Some College (No Degree) -
CALCUTTA UNIVERSITY
KOLKATASkills
- Team Supervision
- Work Planning
- Performance Improvement
- Teamwork and Collaboration
Certification
- Successfully completed course on Word, Excel, Internet From Brainware Computer Academy.
- Successfully Completed the training and passed the DEBT RECOVERY AGENT EXEMINATION from IIBF.
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Team Leader
Sai Consultancy and services PVT. LTD.
10.2023 - Current
Travel Agency Manager
Chakraborty Travels
02.2021 - 07.2023
Team Leader
Kotak Life
08.2017 - 09.2019
Area Sales Executive
Magma Fincorp
04.2013 - 05.2017
High School Diploma -
WBCHSE
Secondary Examination - General
WBBSE
Some College (No Degree) -
CALCUTTA UNIVERSITY
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