DIPANKAR GHOSE
Sales & Analyst
Kolkata,WB
Summary
Aiming for career growth assignments in PROFESSIONAL SNAPSHOT Gained sales and marketing experience in both Marketing and Banking sector. Experience in consistently attaining business targets through development of customers; cross-selling of bank's & other products and improving customer service standards. Proficient at managing teams for running successful process operations & experience of developing service standards for business excellence. An impressive communicator with interpersonal, team building, negotiation, presentation, convincing and analytical skills.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
1
1
Certification
Work History
Manager
Axis Bank Ltd.
Kolkata, West Bengal
10.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Sales Manager
Team Lease
Kolkata, West Bengal
06.2022 - 08.2022
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Established and cultivated solid business relationships with new or existing customers.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Evaluated performance against goals and implemented appropriate development plans.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Sales Manager
Aditya Birla Housing Finance Ltd
Kolkata
09.2021 - 06.2022
- Generating of business for Channel Partners
- Personal discussion with customers to understand their needs
- Acquiring new clients and maintaining good relationships with old clients
- Acquiring new channel partners for generating more business
- Preparation of login files which includes KYC, compliance with financial & other documents checklist
- Following up with Customer as well as respective department to ensure smooth flow of case within TAT
- Ensuring disbursement and handing over cheque to clients.
Deputy Manager
Axis Bank Ltd
Kolkata
05.2020 - 08.2021
- Processing of all banking product (Assets & Liability) for bank
- Contacting Potential Customer in order to identify their needs
- Processing all the cheques for clearing
- Following up with the Customer as well as respective department to ensure the smooth flow of case within the TAT
- Acquiring new clients and maintaining existing relationships with old clients
- Handling all walking customer resolving all their queries also cross selling the produtcs.
Deputy Manager
HDFC Bank Ltd
Kolkata
10.2019 - 03.2020
- Processing of all banking product (Assets & Liability) for bank
- Contacting Potential Customer in order to identify their needs
- Preparation of login files which includes KYC, compliance with financial & other documents checklist
- Following up with the Customer as well as respective department to ensure the smooth flow of case within the TAT
- Acquiring new clients and maintaining existing relationships with old clients
- Maintain different MIS related to daily work, login, Disbursement.
Management Trainee
Dewan Housing Finance Ltd
Kolkata
12.2016 - 09.2019
- Generating of business for the branch
- Personal discussion with customers to understand their needs
- Acquiring new clients and maintaining good relationships with old clients
- Acquiring new channel partners for generating more business
- Preparation of login files which includes KYC, compliance with financial & other documents checklist
- Following up with the Customer as well as respective department to ensure the smooth flow of case within the TAT
- Ensuring the disbursement and handing over the cheque to the clints.
Credit Officer
ICICI Bank Ltd
Rourkela
08.2015 - 11.2016
- Preparation of login files which includes KYC, compliance with financial & other documents checklist
- Initiating all login files for data entry & cibil check
- Solving all Queries related to Sanction, RCU & disbursement
- Initiating for disbursement
- ACADEMIA
- Post Graduate Programme in Financial Services from ITM, NAVI MUMBAI 2016
Education
Secondary - Secondary Education
Kendriya Vidyalaya
Rourkela 04.1996 - 03.2009
Career Enhancement Cource : Business Analyst - Business Analyst
COEPD
Pune 09.2022 - Current
Career Enhancement Course: Data Analyst -
SkilloVilla
Bengaluru 01.2022 - 08.2022
Post Graduation - Financial Services
ITM
Navi Mumbai 12.2016 - 07.2018
Higher Secondary - Commerce
CAST College
Rourkela 04.2011 - 05.2014
Higher Secondary - Commerce
Municipal College
Rourkela 04.2009 - 03.2011
Skills
Extensive personal networkundefined
Certification
CBAP - Certified Business Analysis Professional
Timeline
Manager
Axis Bank Ltd.
10.2022 - Current
Career Enhancement Cource : Business Analyst - Business Analyst
COEPD
09.2022 - Current
CBAP - Certified Business Analysis Professional
08-2022
Sales Manager
Team Lease
06.2022 - 08.2022
Career Enhancement Course: Data Analyst -
SkilloVilla
01.2022 - 08.2022
Sales Manager
Aditya Birla Housing Finance Ltd
09.2021 - 06.2022
Deputy Manager
Axis Bank Ltd
05.2020 - 08.2021
Deputy Manager
HDFC Bank Ltd
10.2019 - 03.2020
Post Graduation - Financial Services
ITM
12.2016 - 07.2018
Management Trainee
Dewan Housing Finance Ltd
12.2016 - 09.2019
Credit Officer
ICICI Bank Ltd
08.2015 - 11.2016
Higher Secondary - Commerce
CAST College
04.2011 - 05.2014
Higher Secondary - Commerce
Municipal College
04.2009 - 03.2011
Secondary - Secondary Education
Kendriya Vidyalaya
04.1996 - 03.2009
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