I have interest in cooking and also I like to watch sports
Dipannita Ghoshal
QA Consultant
Nadia
Summary
Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to task. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
4+ years of knowledge in Salesforce technology. Have worked in different clouds of Salesforce like sales cloud, service cloud, community cloud.
3x Trailhead Ranger, having 300 Trailhead badges and also 8 super badges.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Salesforce QA Consultant
PWC
Bangalore
08.2022 - Current
- Expert in Aglie management process
- Hands
- Reviewed production processes and identified potential quality issues.
- Provided expert guidance during post-release support activities, ensuring the highest level of customer satisfaction by addressing any issues that arose in production environments.
- Maximized test coverage through careful prioritization of test cases based on risk assessment and impact analysis.
- Evaluated emerging tools, methodologies, and technologies for potential implementation within the QA process to drive increased effectiveness and efficiency.
- Championed quality assurance best practices within the organization, promoting a culture focused on delivering exceptional products to customers.
- Assessed products or services to evaluate conformance with quality standards.
- Conducted investigations into questionable test results.
- Consulted manuals and process documents to investigate malfunctions.
- Improved software quality by designing and implementing comprehensive test plans and strategies.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Developed and maintained quality assurance procedure documentation.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reported problems and concerns to management.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Enhanced product reliability through meticulous identification, documentation, and reporting of defects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor Of Technology - Computer Science And Engineering
Adamas Institute of Technology (MAKAUT)
Kolkata 06.2019
Skills
Functional Testing
Good knowledge in JIRA and Aglie methodology process
Test Design and Test management
E2E system integration testing
Production Monitoring and Assessment
Test case development
Test Metrics Reporting
Regression Testing
API Testing Experience
Performance Testing
Data Validation
Test Estimation Abilities
Testing Documentation
Requirements Analysis
Defect tracking
Quality Improvement
Risk Assessment
Test Automation
Additional Information
1.Want to explore new role and responsibilities.
2. Flexible for new challenges during work
Certification
Certified Salesforce Administrator
Interests
Timeline
Salesforce QA Consultant
PWC
08.2022 - Current
Bachelor Of Technology - Computer Science And Engineering
Adamas Institute of Technology (MAKAUT)