Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Work Availability
Work Preference
Interests
Websites
Timeline
DIPANSH CHITTORA

DIPANSH CHITTORA

Mumbai
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Summary

Results-driven Business Associate with 3+ years of expertise in data analysis and strategic partnerships. Achieved a 15% month-over-month growth in business, while enhancing customer engagement through CRM implementation. Proficient in SQL and skilled in client retention, consistently delivering impactful business solutions.

Overview

3
3
years of professional experience

Work History

Business Associate

ShopDeck
Bengaluru
03.2023 - Current
  • Leveraged data analytics to optimize logistics, reducing order processing time and RTO by 35%.
  • Negotiated strategic partnerships to enhance product range, increasing sales by over 50%.
  • Oversaw CRM system implementation, resulting in a 60% improvement in customer engagement.
  • Managed product sourcing, negotiation, and purchasing to achieve a 15% cost reduction.
  • Implemented SEO best practices for product titles and descriptions, boosting organic traffic by 40%.

Associate Consultant

Aon plc
Mumbai
03.2022 - 02.2023
  • Conducted introductory sessions to familiarize learners with their learning journeys.
  • Achieved 30% improvement in facilitator readiness through strategic mapping initiatives.
  • Administered participant data on Adobe LMS, enhancing user experience and streamlining operations.
  • Reduced complaint escalation by 55% while increasing certification rate by 40%.
  • Decreased operational cycle time by 35%, improving overall process efficiency.

Education

Bachelor of Commerce (H) - Accounts, Finance & Management

Ramanujan College [DU], New Delhi
06.2021
  • 7.7 CGPA

Class XII and X - Accounts, Business, Economics & Mathematics

Aklank Public School, Kota
03.2018
  • 89% & 10 CGPA respectively

Skills

  • SQL
  • Excel
  • Tableau
  • Power BI
  • Data Analysis
  • Business Analytics
  • VBA Macros
  • Meta / Google Ads
  • Meta / Google Analytics
  • Amazon Marketplace
  • Hubspot
  • CRM Systems
  • Marketing Campaign Management
  • Market Research
  • Pricing Strategy
  • Website Administration
  • Gupshup
  • Adobe LMS
  • Business Strategy
  • Program Management
  • Project Delivery
  • Logistics Management
  • Quality Control
  • Salesforce
  • JIRA
  • Slack
  • Client Retention
  • Customer Support

Affiliations

Vice President of Membership
Toastmasters International | March 2021 – February 2022

  • Led strategic membership initiatives, achieving substantial growth by successfully onboarding 25+ new members.
  • Fostered individual and collective success, significantly enhancing club engagement and performance.

Core Team Member, Placement Cell
Ramanujan College | April 2019 – March 2021

  • Spearheaded strategic partnerships with prominent corporates across Delhi NCR, streamlining internship and placement processes.
  • Facilitated successful recruitment drives with major organizations, including KPMG, EY, Decathlon, Guardian, ICICI, AON, and Mahindra, directly contributing to improved career outcomes for students.

Accomplishments

Table Tennis Athlete
April 2014 – March 2016

  • Secured victories in 7+ table tennis tournaments, earning multiple silver and bronze medals at school and district (cluster) levels.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementPersonal development programsTeam Building / Company RetreatsCompany CultureHealthcare benefitsPaid sick leaveStock Options / Equity / Profit SharingPaid time offFlexible work hoursWork from home option

Interests

Volunteering

Travel

Language learning

Timeline

Business Associate - ShopDeck
03.2023 - Current
Associate Consultant - Aon plc
03.2022 - 02.2023
Ramanujan College [DU] - Bachelor of Commerce (H), Accounts, Finance & Management
Aklank Public School - Class XII and X, Accounts, Business, Economics & Mathematics

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DIPANSH CHITTORA